Tanya Jacobs Email & Phone Number

Darwin, Nt, Au

Darwin, Nt, Au

Power and Water (PWC), a government-owned corporation, transmits and distributes electricity, and provides water and sewerage services, across the NT. 825 FTE and $671.1m revenue.Risk, Compliance & Internal Audit• Strategically lead, enhance and mature PWC’s existing risk management and compliance frameworks to ensure comprehensive risk management and controls assurance testing, and ongoing compliance with relevant laws, regulations and industry standards.• Support the Executive to identify, assess and prioritise risks, and collaborate with cross-functional teams to develop and implement risk mitigation strategies.• Monitor and report on the effectiveness of risk management initiatives.• Oversee the maintenance and enhancement of compliance policies and procedures, and regular compliance assessments and audits.• Oversee the planning, coordination and execution of internal audit activities.• Stay updated on industry trends and regulatory changes. • Ensure that PWC’s annual insurance program is placed on time and on appropriate terms.• Manage regulatory bodies relationships and ensure timely reporting and compliance submissions.Team Leadership• Manage and lead a team of risk, compliance and internal audit professionals.• Foster a collaborative and high-performance team culture.• Provide coaching, mentorship and professional development opportunities for team members.• Ensure the team's activities align with PWC’s goals and objectives.Stakeholder Communications• Provide contemporary and best practice, expert advice on risk, compliance and audit findings to senior management and the Board/Audit and Risk Management Committee.• Collaborate with external auditors and consultants as needed.• Represent PWC in discussions with regulatory authorities.• Advise stakeholders, including the Board, CEO and Executives on key developments in risk, compliance and internal audit; as well as quality and continuous improvement activities and initiatives.

Casuarina, Northern Territory, Au

Regional, dual sector Australian University, 1600 staff and 22,330 students.Provide strategic direction and leadership of the University’s risk management, internal audit and compliance frameworks by providing assurance and advisory services directly to the University Council and senior management. Responsible for setting, leading and managing the University’s risk management, internal audit and business continuity frameworks, oversight of the University's compliance framework and provide expert risk management advice, analytics, insights and reporting to key stakeholder groups and relevant governing committees. Operating with a sophisticated understanding of contemporary risk practices, responsible for developing and enhancing the University's overall risk strategy and functions while embedding a positive risk culture across the University.Act as the Vice-President Governance and University Secretary, as required.

• Delivering first class, professional risk and compliance services to clients across various industries.• Informed the development of 'Rezilient', a cyber and information security e-audit compliance, risk and third party management tool.• Working closely with clients to take on and effectively manage risk and achieve compliance with the various legislative, regulatory and industry body compliance frameworks.

Bristol, Gb

Hargreaves Lansdown (HL) (FTSE100): UK’s leading savings and investment platform - 1.3 million clients, £100bn under administration and 1600 staff.Provided risk management services to improve the robustness of the HL risk management framework and deliver against the risk enhancement plan by developing and formalising processes and providing Leadership training for the Risk policy framework, risk acceptance, risk category boundaries, emerging risks, risk events and incidents, and thematic reviews and deep dives.• Outsourcing compliance review to assess actual vs. potential performance against regulatory (European Banking Authority), legislative and HL policy outsourcing requirements and member of the Vendor Management Framework (VMF) Committee – oversee implementation of review recommendations and VMF development. • Specialist advice on strategic and operational change program risk assurance framework - developed the Group and Entity level assurance framework and assurance maps and the Risk and Change Management Assurance Approach. Member of the Group Monitoring & Assurance Committee.• Developed and implemented the Group Internal Control Policy and Internal Control Testing Standard – provided direction and guidance to Operations and IT, developed IT internal control testing plans, conducted IT and incident management control design and operating effectiveness testing of internal controls and agreed control effectiveness improvement actions.• Risk representative on the IT SMT, HL Operations Committee and HL Technology (Poland) Management Committee.

• Lead, project managed, planned, developed, implemented and reviewed GDPR arrangements across HIG UK (£535m revenue) - encompassing Hyperion Services Limited (HSL), DUAL, Howden UK, RKH Specialty and The Hyperion Foundation (charity).• Provided oversight and GDPR SME advice on GDPR implementation and application to divisional DPOs across the Group.• Developed and implemented the GDPR Implementation Plan (pre 25/5/2018) and the GDPR Policy Implementation Plan (post 25/5/2018), including GDPR related policies, procedures/guidance, processes, templates, privacy notices, cookie policies, model contractual clauses and Group data sharing agreement, records management policy and retention schedules, data inventories, conducted DPIAs, communications plan, data breach assessments, ICO data protection registration, etc.• Member of the Group GDPR Steering Group, Chair of the UK GDPR Working Group, Chair of UK GDPR IT Workstream and member of the UK GDPR HR Workstream.• Conducted a pre-GDPR implementation audit and post-GDPR implementation compliance review.• Developed and conducted GDPR training (e.g. GDPR key requirements, Personal Data Breaches, Privacy by Design & DPIA) and awareness (e.g. desk drops and GPDR intranet site content and articles).• Agreed GDPR model contract clauses with third parties and drafted the Group (world-wide) data transfer agreement.• Assisted the Group DPO with data subject rights requests and personal data breaches.• Developed and implemented DUAL’s risk management framework (in line with Lloyd’s minimum standards and Solvency II requirements) including risk reporting to the Group Executive Committee and DUAL Risk & Audit Committee.• Lead and managed Group-wide special projects – developed Group-wide service charters for all HSL business areas, managed the Group’s annual world-wide insurance renewal programme and key contact for all GDPR and insurance queries.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Lead and delivered operational risk management and internal control advice and support to Actuarial, Finance and Data SII programme workstreams. Designed and implemented approaches for the adoption of new data quality policies to support Solvency II compliance. (£2,785m revenue).• Developed the data directory and data flow diagrams, and conducted RCSAs to comply with the Bupa Data Quality Policy. • Delivered a formal opinion for the regulator on the quality of data informing the Solvency II calculations and reporting. • Identified gaps in Solvency II data requirement compliance, provided recommendations to address material control weaknesses/gaps and agreed management action plans with senior management.

London, England, Gb

Project managed and developed an international Single Client & Matter Inception Risk Management Standard (SIRMS) and detailed implementation proposal covering UK, Europe, Singapore, Indonesia, Middle East and China, including specifying implementation options and recommendations to the International Board (£255m turnover). • Conducted a regulatory regime and existing practices review and workshops to develop inception process maps and identified organisation-wide compliance gaps with the new SIRMS requirements.• High level stakeholder engagement with and project reporting to the International Management Board and International Risk Committee.

Windsor, Berkshire, Gb

Improved and redesigned the enterprise risk and controls strategy, framework, KRI’s and risk environment to comply with FCA requirements and align British Gas Services with the British Gas Insurance risk framework.• Lead and managed 3 Control Teams and the Client Insurance Claims & Customer Complaints Team (total 20 staff, 3 Managers).• Developed and implemented a SOX-approach to the mapping and assessment of the internal control environment. • Member of the wider BGS: Finance Leadership Team, Enterprise Risk & Insurance Committee, Insurance Conduct Committee and Risk Audit & Compliance Committee.

Project managed, lead, improved and implemented a Solvency II enterprise risk management framework (Pillar 2) within 3 Lloyds syndicates (£156.5m gross net premiums) to meet Lloyds franchising standards and comply with FCA requirements. • Revised Risk Committee governance arrangements, risk scorecards and use test approach. • Designed and conducted regular risk, events and emerging risk reviews, operational risk scenarios and reverse stress testing for internal model input. • Prepared regular risk reports and project managed and drafted Own Risk Self Assessments for 3 syndicates. • Developed the Solvency II Policy Framework, Outsourcing Framework (aligned to TOM) and SII induction training for all staff.

Lead the Solvency II (SII) Pillar 2 workstream and improved the SII Programme PMO risk management framework (400 staff, £544M turnover).• Designed and implemented a new, SII compliant enterprise risk management framework and reporting tools framework.• Revised the SII Pillar 2 project plan deliverables, tasks, timelines, resources and interdependencies. • Developed Own Risk Self-Assessment (ORSA) evidence templates and populated the ORSA Report. • Coordinated regulatory information requests & meeting packs.

London, London, Gb

Implemented the National Employer Savings Trust (NEST) enterprise risk management and control framework and training programme in readiness for the transition from PADA and the successful launch of NEST (184 staff) • Developed the pre-and post-launch risk management implementation and reporting plan.• Developed and implemented the approach for the transfer of delivery risks and conduct of RCSAs to define the BAU risk profile.• Negotiated and agreed key supplier (TATA call centre) risk processes and control QA testing approach and agreed supplier risk performance reporting. • Developed and implemented a fraud risk framework and risk-based audit assurance plans.

Kenton, England, Gb

Project managed, redesigned and implemented the Council and Harrow Strategic Partnership Programme risk management frameworks (£297m budget). • Developed a model for risk-based performance monitoring and reporting. • Designed and implemented a risk management training strategy and communications plan and developed e-based induction and training tools and training workshops (2500 staff).• Lead the development of and implemented information asset registers and mitigation plans. • Developed the internal control framework map (internal & external sources) and identified control dependencies and gaps/overlaps.

London, London, Gb

Developed and gained Board approval of an enterprise risk management vision blueprint and recommendations for a 2-year, phased development and implementation of a risk change programme (£133.7m turnover, 812 staff). • Revised the annual Statement on Internal Control (SIC) assurance processes/templates and prepared the SIC annual report.• Revised the whistleblowing policies (internal & external) and developed the Anti-Fraud Policy and Fraud Response Plan.

London, Gb

Developed and rolled out the new UK-wide Ministry of Justice’s Tribunals Service Enterprise Risk Management Framework, Risk Management Training Programme and Programme/Project Risk Management Framework • Implemented the new risk framework within 4 upper Tribunals and 31 First-tier Tribunals, 6 regional Administrative Support Centres and up to 60 Multi-Jurisdictional Hearing Centres (2400 staff - 90% front-line).• Developed the Change Programme & Project risk management strategy and policy and gained OGC Gateway approval.• Revised the Audit Committee and Risk Committee terms of reference and developed the Audit Committee’s approach for the robust challenge and scrutiny of risk, controls and assurance.

London, Gb

Lead, managed and conducted complex audits, reviews, investigations and assurance mapping and developed management action plans in agreement with senior stakeholders (₤262m turnover, 400 staff).• Provided consultancy advice to the CFO on strengthening and improving financial system controls. • Developed an Internal Audit Strategy, Instruction Manual and Quality Assurance Standards and prepared interim/year end assurance reports and Annual Audit Plans for the Audit Committee.

London, Gb

Lead, managed and conducted complex audits, high profile reviews, investigations and assurance mapping and developed, agreed and ensured implementation of Management Action Plans (net outturn £5,7b).• Developed, negotiated and agreed Internal Audit Service Level Agreements and Audit Strategies with 8 Executive Agencies and provided advice on the improvement of KPI targets, business planning processes and performance reporting.• Developed project assurance tools and provided input to PID documents to assess and give assurance to the UK Minister on the operational readiness of the Government Decontamination Service UK (₤3.9m budget, 28 staff) and the Marine and Fisheries Agency (₤21m budget, 154 staff). • Lead and reviewed the effectiveness and adequacy of enterprise risk management systems and provided an opinion to the DEFRA Chief Executive on the risk maturity level of the State Veterinary Services (₤75m budget, 269 staff) in readiness for its launch.

Darwin, Nt, Au

Provided a centralised business consulting, risk management and internal audit service to 22 Central Government Agencies. Risk management and corporate governance representative for Management Boards, Audit Committees, Chief Executives and senior management. • Designed, successfully piloted and implemented an Operational Risk Assessment tool (Ops Map©) for application across 22 Central Government Agencies.• Developed and coordinated implementation of whole of government freedom of information and privacy model, policies and procedures (22 central and 62 local government agencies), including design development, testing and roll out of an E-based compliance audit tool and FOI tracking system.• Built, lead and managed a new Information Management Unit for records management, FOI, privacy and IT services (15 staff) - project managed and implemented new FOI and privacy legislation and government policy across an Agency. • Managed and budget holder ($14.8m budget) for the provision of corporate services (24 staff) to 8 Ministers (92 Ministerial staff) and across an Agency.• Developed Commonwealth submissions for and gained a $750,000 Commonwealth ‘Green’ tranche payment.• Gained approval for Goods & Service Tax (VAT) initiatives to prepare for and recoup $12.5m government funding cuts.• Gained Cabinet approval for reforms to the structure and strategic direction of the NT Institute of Sport ($37m budget).

Darwin, Nt, Au

Lead and managed the Policy Team (10 staff). Managed, negotiated, developed, coordinated, implemented, monitored, evaluated and reported on strategies, policies, programs and major research projects across Government, national jurisdictions and the private sector. Advisor to the Minister on women’s policy.• Lead the development and implementation of two national, best practice award winning projects and a mass media community education campaign ($1.5M), including the development of Domestic Violence and Adolescents National Training Package for availability across Australia and implemented in 13 middle and 10 senior state secondary schools.

Darwin, Nt, Au

Initiated, developed, coordinated, implemented, monitored, evaluated and reported on whole of government strategies, policies and programs, including the conduct of high-level research and analysis of legislative issues. Advisor to the Minister during Sittings, provided Opposition briefings, and lead industry and community consultative and legislative change workstreams. • Lead and project managed legislative and policy reform projects, including national competition policy reviews and new kava management legislation to collect £6m sales tax losses from the black-market trade of a scheduled substance.

Darwin, Nt, Au

Developed inspection programs and conducted complex investigations, dealing with high-level private sector operatives and lobby groups. Appointed Inspector for liquor, racing & gaming, prostitution, kava management and private security regulation.

Responsible for all accounting, HR and administrative functions of the Association, and advise the Executive on matters relating to budget management, financial statements, and investment and property management.

Au

Responsible for managing HR, quality management and customer services functions, and tendering for trade/export development schemes. Implemented ISO9001 quality management framework to gain quality assurance accreditation.

Bachelor Of Business, Management

Masters Of Science And Technology, Risk Management

Associate Diploma Of Business, Hospitality Management