Tanya (Lingling) Li Email and Phone Number

Providing personalized consultants services：1. Beauty Market Trend analysis 2. Retail stores inventory management 3.Supply chain strategies and costs assumptions 4.Warehouse management

Managed over 200 DTC Boutique Stores with Luxe division & Skinceuticals, brands which included Lancôme, HR, Kiehl’s, Armani,YSL(over 500 SKUS) top-down channel from data pipeline analysis, order management processing, stock inventory tracking for store’s FG & PLV products (over 3,000 units), ensure deliveries with accurate lead &arrival time on schedule with bonded warehouse weekly plansCollaborated sales forecast & inventory dashboards monthly basis with Sales and demand planning team, ensure enough products for the sales targets, allocated SKU level assortment, revised in-season plans for sales and profitability, maintained healthy sell-thru especially in big event promotionsMastered on using SAP order tracking &historical data entry for analysis, and Power BI sales datas for the month- end KPI reports with finance team; raised IT tickets for ensuring prioritization and clear requirement, which regards to the system issues Lead and implemented refunds and dispute integration project within 6 months, facilitated UAT tests, organized brand engagement meetings, store’s BA online training with a clear SOP, saved total 2 working hours per day; eliminated 60% email manually tracking Worked closely with the commercial team on key account business planning for core business regions (like Shanghai, Guangzhou, Shenzhen) to generate specific forecasts that support business growth and control inventory risks

Managed and tracked offshore &domestic orders from production to the cash collection, build good relationship with different business customer accounts, especally for China, Japan and Korea market Responded customer requests, provided valid soultions, which includes product claims, documentation and delay shipments Worked closely with differennt departments includes Marine,logisitcs and Billing team with strong cross- functional communication Well-orgainzed &finished new system testing( JDE Enterprise One), Fourkites projects for ETA tracking Helped Shanghai, Korea local office to upgrade internal system, organized Zoom calls and lead monthly sales meeting

Managed and published personal blog posts, achieved 100+ followers and over 200+ viewers Mastered in WeChat platform to design, edit article’s layout, text, logo, Gif, andVideo Discovered fashion themes and used advertisements to make good business cooperation with individual bloggers, artists and private companies

Developed strong communication & sales skills with customers, including listen, ask and correspond in language that customer understandOrganized Christmas &Valentine’s promotions successfully within two weeks and achieved top three sales associates at the end of event evaluationExploited “MayfairPandoraVictoria” Instagram, Facebook and other online media to appeal l000 customers to follow up-to-date news

Organized Orientation &sales holiday events and classroom Demos every week for dell promotion Designed flyers and use at least 2 social media posts, use recommended hashtags in FB, Twitter,Instagram in public social platform to spread word Cooperated with over 50 employees from different universities on effective online meeting group

Aided in weekly collection of products from warehouse in 8 retail storesProvided best customer service from different tourists and met their needsWorked accurately and efficiently on balance cash, credit cards and money transactions in a fast speed environment