I work as the Operations Director at Sawadee Solution Digital Service Co., Ltd, taking the forefront in managing the translations branch of the company - Sawadee Translations. We peide ourselves on offering an outstanding customer service experience for all clients and delivering consistently outstanding work in the field of translation. From website localization to business translations, academic translations, and script translations, our motto is to always deliver to the highest standard. Our certified and legalized translation services stand out above the completion in Thailand and we have plans to expand into new areas over the coming months.

- To manage after sales service and the returns service for ABOs / Members effectively and with satisfaction.- To improve service excellence for ABOs / Members- To control the performance quality of 3rd Party companies to meet the standards and to be timely.- To manage the spare part inventory properly for maintenance service.- Develop knowledge and technical maintenance, as well as performance.- Develop and motivate the team to have ability and performance.- To investigate new defect symptom and co-operate with QA and R&D

- Being part of new product development in term of service part- Being part of Voice of customer for durable product- Monitor service part usage for defect rate- Optimize service parts for durable product globally (water treatment, air treatment (for home&car), cookware)- Support End of Life for durable products

- To support and accomplish the global project that relate to Supply Chain Division- Be team member in Global Project to drive new strategy of After Sales Service- To ensure Amway Thailand has Hybris Point Of Sale and return system in place with Agile methodology and user training

- Be team member in Global Project to drive new strategy of After Sales Service- To manage after sales service and the returns service for ABOs / Members effectively and with satisfaction.- To improve service excellence for ABOs / Members- To control the performance quality of 3rd Party companies to meet the standards and to be timely.- To manage the spare part inventory properly for maintenance service.- Develop knowledge and technical maintenance, as well as performance. - Develop and motivate the team to have ability and performance.- To investigate new defect symptom and co-operate with QA and R&D

- To manage after sales service and the returns service for ABOs / Members effectively and with satisfaction.- To improve service excellence for ABOs / Members- To control the performance quality of 3rd Party companies to meet the standards and to be timely.- To manage the spare part inventory properly for maintenance service.- Develop knowledge and technical maintenance, as well as performance. - Develop and motivate the team to have ability and performance.- To investigate new defect symptom and co-operate with QA and R&D

Lecture Electronics circuits, Digital communication and Digital signal processing subject.

- Support for satellite system operation, include Link budget, Technical consult, Troubleshooting and solution. - Support for pre and post sales activities. - Support for satellite system and spacecraft design. - Support for Frequency Licensing and Equipment Licensing Include technical support for Gateway deployment. - Develop the software tools in operation system.