Tanya Chrapchynski Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Canada Area

Babcock Canada is a trusted leader in Naval ISS. With a support network spanning over 125 years and six continents, Babcock is a recognized leader in the delivery of exceptional naval in-service support solutions. Our Canadian experts' design, build, manage, operate and maintain assets vital to the delivery of a wide assortment of mission critical services.

Toronto, Canada Area

*MaRS is a global innovation hub in Toronto totalling over 1.5 million sq ft. MaRS supports ventures in the health, energy & environment, finance & commerce, and work& learning sectors. Updated contacts, suites and floors from building drawings, and entered revised information into the Property Management Workflow/Service Request System (Angus Anywhere). Created Tenant Services Manual and updated with new processes as needed.Provided customer service to MaRS Center tenants through email and the 1-800 Tenant Services line, and triaged all inquiries accordingly. Created and monitored active work orders and followed up with Operations with any escalated orders.Drafted all tenant correspondence and deployed through the Angus Anywhere messaging system.

Toronto, Canada Area

As a member of the Technology Operations team, I provided management of company issued mobile devices for over 700 users nationally to the Dream group of companies. My goal was to support Dream’s internal departments and stakeholders by providing daily assistance by leveraging customer service skills and developing strong business relations inside and outside the organization. My primary duties included collaborating with internal corporate service departments and hiring managers in support of the onboarding process; ensuring new users had their devices on start date, and identifying and escalating situations where wireless devices needed to be purchased/ replaced minimizing the amount of downtime to internal stakeholders. Analyzing and reconciling 6 monthly airtime bills averaging over $50,000 per month using Excel and JD Edwards systems, and found opportunities where services and costs could be improved or reduced.

Toronto, On

As part of the Office Services team, I successfully provided office service support to 300 employees on site as well as service support to our 10+ site offices nationally. Expectations were met by assisting internal departments with records management, cataloging and preparing confidential files for offsite storage and retrievals. Ordering stationary and business cards for employees nationally, and coordinated the purchasing and replacement of mobile devices.

Distillery District, Toronto, Ontario

*The Distillery Historic District is a co-ownership with Dream Unlimited and Cityscape Holdings. The Distillery is a gentrified historic neighbourhood near downtown Toronto which is home to several new condo towers, retail shops, and trendy restaurants. Role consisted in reception, tenant relations and office support to the Operations, Construction and Development teams, and Partners to facilitate the efficient operation of the office by executing a multitude of tasks with conflicting demands in a unique fast-paced environment.Maintained and updated tenant contact information in CRM database. Assisted with implementation and moderation of a web-enabled Workflow Service Management System (Angus Anywhere), which automated tenant service requests. Edited and deployed bi-weekly Distillery newsletter circulating to over 1000 subscribers. Utilized Google Alerts and keyword searches for relevant Distillery news stories to add to the upcoming events and gallery exhibition segment of the Distillery website using html. Managed office inventory, ordered office supplies, and coordinated maintenance and repair of office equipment. Oversaw records management for the office, catalogued and prepared confidential files for offsite storage and retrievals in compliance with records management retention policies. Prepared all correspondence, documents, memos for internal and external stakeholders.

Toronto, Canada Area

• Updated, typed, edited various correspondence as required• Assisted in buying and expediting of supplies• Received, distributed incoming and outgoing couriers• Coded various invoices from suppliers according to property and appropriate g/l for payment• Scanned invoices into electronic filing system

• Recruited candidates through a variety of methods including referrals, internet searches, database searches using CRM software Desflow• Conducted up to 15 candidate interviews weekly• Presented qualified candidates to fill job orders• Compiled activity reports as per daily and weekly deadlines• Completed references on applicants prior to client interview, followed up with applicants, clients and account managers• Coordinated testing which included all levels of administration, accounting and customer service• Proactively marketed qualified candidates to client requirements and profile

Toronto, Canada Area

• Maintained existing accounts as well as solicited & developed new business for Ontario Classifieds through cold calling• Targeted & solicited new accounts for new advertising initiative, The Legal Directory• Coordinated with ad builders to ensure the proper copy and placement of ads• Handled rate, deadline, spec and telephone inquiries• Worked as part of Classified Advertising team to meet departmental sales goals

Toronto, Canada Area

• Solicited and developed new business through cold calling• Compiled information to suggest appropriate advertising campaigns optimizing clients exposure and showcased client products and services• Handled rate, deadline, spec and telephone inquiries• Promoted multimedia sales• Meeting sales goals and schedule deadlines• Assisted with special projects as required, this included promotional events such as the Toronto SUN Golfers Choice Awards, Readers Choice Awards and launching of Toronto SUN regional publications