--Managed special event and conversion training for the Learning and Client Performance team-Developed additional events that led to an additional $500k+ in yearly revenue-Created and managed training plans for financial institutions -Assisted with client requests-Motivated cross functional teams to work toward and accomplish goals-Provided coaching to training team-Conducted content review sessions and provide feedback-Supported registrar team with the Learning Management System-Effectively influenced without direct authority to ensure successful training-Collaborated with various departments to meet the needs of financial institutions -Improved event process flows for better efficiencies amongst department-Analyzed gaps in training and provided recommendations -Awarded Client Experience First, Living the Fiserv Values and Best Cost Savings

-Coordinated and executed indoor and outdoor Museum private events for 10-1,500+ guests, Museum held approximately 500 events yearly. - Managed non-food and beverage event operations for corporate, social, nonprofit and tradeshow events; I was personally assigned approximately 150-200 events yearly. -Communicated with clients to understand their event needs to ensure successful event execution-Developed event schedules to include planning and execution of event from pre and post load in and load out-Set up and operated site-provided audio visual and other event equipment and supply-Collaborated with any outside vendors related to event to set clear expectations of event needs-Trained and mentored new hires- Adapted to any last-minute changes and changing situations -Organized agenda for weekly event meetings with Facilities, Security and Museum staff to communicate event support needs.-Became department wedding lead including planning and managing ceremonies and receptions (100-500 guests)-Consistently sold over 90K in event enhancements on a yearly basis-Assisted with executing consumer events such as Bike Nights, Milwaukee Rally Weekend and Wild Ones Weekend- Planned and executed 115th VIP Lounge. Managed my own budget and all assets inside lounge.-Collaborated with all departments to ensure safety and building/facility requirements were being met

-Managed social media outlets (Facebook, Twitter, LinkedIn)-Communicated with patients of all ages to promote referral program-Developed flyers, brochures and promotional pieces for various events and programs-Coordinated various marketing events -Promoted clinics at various events and followed up to gain new patients-Contacted patients to follow up on care-Maintained and managed website-Organized monthly e-newsletter

-Built assortments to provide the most logical locations for products to live within the website-Assigned priorities to products in assortments to ensure a logical, consistent presentation of merchandise within categories-Built product groups within pages to allow for easier shopping for similar products-Conducted competitive research to identify assortment opportunities

-Outside Sales

-Guided prospective students and their families on campus tours-Communicated effectively to students and families of all ages-Collaborated with staff to make tours more valuable for students- Demonstrated leadership by training new ambassadors -Represented Alverno in a positive manner-Marketed Alverno to prospective students-Connected with students as a Facebook Ambassador-Answered all questions students had about Alverno-Received the "Ultimate Recruiter Award"

-Trained guests on proper use of Segway -Guided guests on historical tour of Milwaukee's lakefront- Resolved problems as they arose with guests not listening to instructions-Supervised and motivated co-workers-Communicated effectively to customers of all ages-Ensured safety of guests on Segways-Marketed various business' and attractions in Milwaukee to guests

-Business Methods and Quantitative Analysis course-Selected by an Alverno faculty member-Assisted students on class materials-Met individually with students to give them a better understanding of materials-Provided positive feedback to students-Collaborated with professor to address troublesome areas of curriculum

-Facilitated group activities-Managed small groups of new students-Assisted with new student orientation-Aided new students adjustments to Alverno and college life

-Assisted Corporate Marketing staff with all marketing projects-Researched promotions and programs of other sports teams-Facilitated with the fulfillment and execution of the Brewers Kids Club-Implemented pre-game and in game promotions and contests-Administered numerous marketing programs and contests (Major League Moment, Miller Lite Beerpen)-Provided administrative support to Corporate Marketing Staff

-Delivered excellent customer service in a fast paced public environment -Trained new hires-Operated multi-line phone system-Managed multiple tasks and followed through-Developed skills in Microsoft Word and Excel-Consulted with management on how to handle problems-Collaborated with co-workers to make adjustments in the workplace-Recorded money intake and prepared deposits

-Updated website with events-Edited articles for playbills-Planned sponsor appreciation gathering -Organized playbills by city and state-Attended meetings and provided feedback

-Delivered excellent customer service in a fast-paced public environment -Achieved and maintained high levels of customer service-Operated multi-line phone system-Managed multiple tasks and followed through-Communicated effectively to customers and employees of all ages-Maintained cleanness of cars