Sales and Marketing Manager for a new serviced office building based on the outskirts of Cambridge. Milton Hall offers serviced offices, virtual offices and meeting rooms in a converted 18th Century Mansion set in six acres of landscaped grounds. Milton Hall is both prestigious and practical, strategically located yet quiet and self-contained: an ideal setting for business. An 18th Century mansion with 21st Century specifications.

Sales and Marketing• Maximise occupancy and rent levels – achieved the highest occupancy level the Cambridge office has ever achieved.• Identify sales opportunities and negotiate office packages• Provide sales reports and updates to Senior Management• Sell additional services and conferencing• Maintain excellent customer service to ensure Client agreement renewals• Project manage new Client move ins ensuring IT and telephones are set up, desks are laid out correctly, and… Show more Sales and Marketing• Maximise occupancy and rent levels – achieved the highest occupancy level the Cambridge office has ever achieved.• Identify sales opportunities and negotiate office packages• Provide sales reports and updates to Senior Management• Sell additional services and conferencing• Maintain excellent customer service to ensure Client agreement renewals• Project manage new Client move ins ensuring IT and telephones are set up, desks are laid out correctly, and building works are finished to tight deadlines.• Maintain and develop relationships with influential people who can help lettings• Networking at organised events• Proof read all marketing literature• Identified areas to target and monitor responses• Hold open days for Agents and organise, catering, guest list and follow upOperations• Fully responsible for running a centre with a million pound turnover, holding 27 residential clients, 28 virtual clients and 4 direct staff.• Responsible for all Centre staff including interviewing, training and disciplinary.• Train and develop staff on new Centre initiatives optimising strengths to develop the business.• Develop annual budgets and minimise controllable expenses in line with sales and budget projections.• Manage all billing input to ensure accurate month end invoice, statement and billing reports.• Ensure all Client documentation and agreements follow legal requirements• Meet one-on-one with Clients on a regular basis to discuss additional services available to them and review expansion and renewals.Facilities• Control repairs and maintenance contracts of the building. • Ensure office equipment and services are adequate to meet Client demand and kept in good working order and maintain up to date service contracts.• Control purchase of all supplies required by the Centre, both for Centre consumption or onward re-sale to Clients. Show less

Sales• Setting up a brand new desk - identifying possible clients and building a rapport,• Identify and target new business • Prioritise the ongoing contact pattern with those clients to obtain their business,• Telephone and visit clients to actively promote the sale of Interaction’s service,• Filling Temporary Booking/Permanent Vacancy together with all appropriate follow up and administration,• Actively assist the Accounts Department with credit… Show more Sales• Setting up a brand new desk - identifying possible clients and building a rapport,• Identify and target new business • Prioritise the ongoing contact pattern with those clients to obtain their business,• Telephone and visit clients to actively promote the sale of Interaction’s service,• Filling Temporary Booking/Permanent Vacancy together with all appropriate follow up and administration,• Actively assist the Accounts Department with credit management,Recruitment• Attract an ongoing flow of candidates • Interview thoroughly all candidates deemed suitable• Maintain candidate database file with details of interviews, tests and references,• Effectively and efficiently manage a Resourcer to ensure full support,Assistant Manager• Sales forecasting and setting budgets,• Create reports to be presented in meetings,• Writing press releases and adverts to attract new clients and candidates,• Negotiating cost and fees for adverts, mail-shots, and promotional goods,• Interview staff for internal recruitment,• Offer support and training to new members of staff,• Identify personal development plans,• Record holidays and sickness,• Attend networking meetings and hold and arrange HR Forums.• Stand in as Office Manager when the Manager was absent, which was a great deal as she was a Senior Manager.Key Achievements● Won Best New Comer Award 2004● Won numerous Internal Competitions including, weekends away, extra money and vouchers, day’s holiday etc.● Winner of REC’s Cambridgeshire Recruitment Consultant of the Year 2006/07.Appendicitis operation two days before I was due to start, put start date back at Interaction Recruitment by two months. Show less

Public Relations, Marketing and Events for corporate companies, including Covent Garden Market, The National Blood Service, The Oxford Hotel, Transport Research Laboratory, BT TATE, Children in Need, Harvey Maria, Hovat, Wydata, Ashworth and Callaway.• Copywriting ● Press releases• Activity and contact reports ● Analysis of Coverage• Arranging and attending Journalist meetings ● Organising and attending Photocalls• Writing introductory letters and invitations ● Product and… Show more Public Relations, Marketing and Events for corporate companies, including Covent Garden Market, The National Blood Service, The Oxford Hotel, Transport Research Laboratory, BT TATE, Children in Need, Harvey Maria, Hovat, Wydata, Ashworth and Callaway.• Copywriting ● Press releases• Activity and contact reports ● Analysis of Coverage• Arranging and attending Journalist meetings ● Organising and attending Photocalls• Writing introductory letters and invitations ● Product and service launches• Brand awareness initiatives ● Developing corporate relations• Event organiser and co-ordinator ● Generating new business• Gathering market research and formulating results into a marketing report• Telephone sell-ins to journalists and potential clients• Comprising and targeting media and forward feature listings• Identifying possible venues, inviting guests, developing and writing material for the event, attending the event, and reporting and analysing the results.Key Achievements● Set-up, found sponsors and achieved good coverage for Covent Garden Christmas Lights Switch-on.● Organised and Coordinated major events including Christmas Light Switch-on, international annual conferences, and product launches.● Helped with promotions and local events for Children in Need Show less

Dealing with existing and new Corporate Clients to arrange their PC and AV needs for events and training courses.● Sales: re-generating business from lapsed accounts● Competitor awareness and analysis● Dedicated Account Manager for Compaq, The BBC, Unison and Government Organisations● Quotations and business solutions● Price negotiation● Customer service; dealing with complaints, credits, discounting and invoicing issues● Relationship building● Organising… Show more Dealing with existing and new Corporate Clients to arrange their PC and AV needs for events and training courses.● Sales: re-generating business from lapsed accounts● Competitor awareness and analysis● Dedicated Account Manager for Compaq, The BBC, Unison and Government Organisations● Quotations and business solutions● Price negotiation● Customer service; dealing with complaints, credits, discounting and invoicing issues● Relationship building● Organising purchasing and delivery arrangements● Dealing with extension and collection of contracts● Increasing customer loyalty and progressive salesKey Achievement● In July 2002 I was awarded a free holiday to Mauritius as I was in the top 10% of the sales force overall for the previous year Show less