● Direct operation, security, availability, and administrative initiatives of on-site and cloud computing systems, including LAN/WAN, software development, storage, servers, telecom, wireless network, backups, firewalls, operating systems, and VPN.● Transformed underperforming team to achieve success while fostering, and cultivating team cohesiveness. ● Steer IT systems and network streamlining per enterprise operations scale and resource availability.● Foster consistent and service-focused IT staff through mentoring and professional development. ● Drive collaboration with team members to drive consistent support for network and systems. ● Enable meaningful improvements in project planning, segmentation, communications, and execution.● Introduce strategies to ensure efficient planning, evaluation, and execution of timely updates to IT infrastructure, hardware resources, and third-party service arrangements.● Lead policies, protocols, and resource deployment for network and IT system security from internal and external threats, including IT network and system interruption responses and recovery capabilities.● Spearhead ERP system’s operation, security, and integrity, including data integration from other platforms.● Collaborate with cabinet-level officers and senior staff to build relationships and provide technological insight.● Direct intermittent discussions with key stakeholders on existing, planned, and impending IT solutions in line with the university strategic plan.● Lead the creation of meaningful dashboards, alerting and logging for efficient administration.● Appointed by University President as an inaugural Diversity, Equity and Inclusion (DEI) Committee member.● Selected by the administration as a search committee member for several VP and higher positions.● Implemented a remote working and teaching environment in one week due to the global pandemic. ● Created campus-wide Microsoft training and cybersecurity initiatives.

● Managed technology strategy development and implementations for a live 24/7 television shopping channel.● Championed a product-focused culture within the development team.● Transformed underperforming, disordered team to achieve success while fostering, directing, and cultivating organization-wide collaboration. ● Led corporate technology projects, identified risks, prioritized requirements, and reported progress. ● Partnered with stakeholders to assess IT requirements, identified and headed IT solutions plan, and reduced expenses by 30%.● Coached, developed, and mentored team and managed departmental collaborative partnerships.● Steered design and implementation of Exchange server migration and virtualization of physical servers to VMware.● Directed the corporate website’s live streaming, maintained PCI Compliance Certification, and steered VOIP Phone system conversion from Cisco to ShoreTel.

● Served as technical lead for network conversion project, and designed and executed Windows 2003 to 2008 network upgrade. ● Led Microsoft Exchange 2003 to 2010 e-mail migration project.● Headed Citrix Presentation Server conversion to XenServer and XenApp Server. ● Spearheaded Blackberry Exchange Server implementation and SAN configuration.

● Directed corporate IT operations and remote IT infrastructure for 70 offices in 10 states, handling an operating budget of $800K.● Managed 50+ employees, including IT professionals, consultants, and support staff, and successfully organized several corporate office moves. ● Redesigned and improved project management procedures, reducing operations costs by 30%. ● Collaborated with business units in developing the Yardi upgrade project plan and ERP project and led implementation from the Rent Roll system to the Citrix portal for remote access. ● Oversaw data warehousing and consolidation, server consolidation, network support, data security, Cisco routers, HP servers, Citrix/Xen Desktop migration, and SQL database management and reporting.● Reduced hardware costs by 50%, wireless phone contract costs by over 45%, and negotiated multiple projects and contract costs totaling over $500K.

● Managed IT consulting staff, overseeing client operations of LAN, WAN and desktop support. Responsible for Cisco routers, switches, firewalls and VPN. ● Designed and implemented multiple Exchange e-mail migrations and Windows network upgrades. ● Coordinated, deployed and maintained multiple corporate hardware deployment projects.

● Maintained a 10/100 Base-T Ethernet network with three Windows NT 4.0 servers. Oversaw network connections, file, printing, e-mail and remote access for 30 users, and performed daily backup of all servers. ● Implemented conversion from SL Mail to MS Exchange 5.5. ● Monitored and optimized network performance, and handled PC hardware and software support.