Tanya Reynaud Email & Phone Number

- Develop and implement social media and influencer marketing campaigns that align with company goals and objectives- Manage and maintain the company's social media accounts, including creating and scheduling posts, responding to comments and messages, and analyzing metrics- Identify and cultivate relationships with relevant influencers to collaborate on campaigns and content creation- Monitor and analyze social media metrics to track the effectiveness of campaigns and identify areas for improvement- Coordinate with cross-functional teams, including content creation, customer service, and sales, to ensure consistent messaging and alignment with company goals- Stay up-to-date on industry trends and emerging platforms to inform strategy and tactics- Create engaging content for social media platforms, including photography and videography as needed- Use social media management tools such as Planoly to schedule and publish content- Utilize influencer marketing platforms and tools to identify and collaborate with relevant influencers- Apply SEO principles and use Google Analytics to track and optimize the performance of social media and influencer marketing campaigns

Minot, North Dakota, United States

•Interacted with customers, took orders, and served an assortment of beverages. •Assessed brewery customers’ needs and preferences and made recommendations to management.•Provided excellent customer service in an adaptive atmosphere.•In charge of extra-curricular events such as festivals, setting up and representing the brewery with upmost professionalism.•Opening and closing facility maintaining a high standard of cleanliness, checking proper identification of guests, guiding guests to find the best beer for their taste.•Designing/drawing beer boards by hand.•Collaborating social media posts to attract customers.

Temecula, California, United States

•Demonstrate time-management skills by operating a bustling brewery and patio space to ensure guests needs are being met while maintaining a calm and friendly demeanor. •Utilized leadership skills when training new staff members with a focus on customer service and proper serving techniques to ensure guests have a positive experience that encourages return visits. •Displayed extensive beer knowledge while expressing passion for the product to guests to assist them in their decisions. •Filled growlers/growlettes for customers.•Routine Administrative duties such as handling incoming phone inquiries, calendar, and schedule management as well as vendor management.

Temecula, Ca + Portland, Or

•Remain knowledgeable on products offered and consistently relay back to customers. •Work with a team of co-workers to tidy store and keep clean. •Build productive, trusting relationships with customers.•Set up visuals throughout the store •Recruiting/training in sales and visuals •Setting/maintaining high customer service standards

Newport Beach, California, United States

•Give accurate and appropriate information to answer questions.•Resolve complaints •Documentation and procurement management •Work with multiple Sales Representatives •Research the costs of the materials, transport, labor, and equipment•Customer service demands: providing customers with pricing and invoices •Cutting/correcting purchase orders/invoices •Prospect Marketing: Personally, contacting customers with the intent of generating new business.