Tanya Reynaud Email & Phone Number

- Develop and implement social media and influencer marketing campaigns that align with company goals and objectives- Manage and maintain the company's social media accounts, including creating and scheduling posts, responding to comments and messages, and analyzing metrics- Identify and cultivate relationships with relevant influencers to collaborate on.

Minot, North Dakota, United States

• Interacted with customers, took orders, and served an assortment of beverages.
• Assessed brewery customers’ needs and preferences and made recommendations to management.
• Provided excellent customer service in an adaptive atmosphere.
• In charge of extra-curricular events such as festivals, setting up and representing the brewery with upmost professionalism.
• Opening and closing facility maintaining a high standard of cleanliness, checking proper identification of guests, guiding guests to find the best beer for their taste.
• Designing/drawing beer boards by hand.

Temecula, California, United States

• Demonstrate time-management skills by operating a bustling brewery and patio space to ensure guests needs are being met while maintaining a calm and friendly demeanor.
• Utilized leadership skills when training new staff members with a focus on customer service and proper serving techniques to ensure guests have a positive experience that encourages return visits.
• Displayed extensive beer knowledge while expressing passion for the product to guests to assist them in their decisions.
• Filled growlers/growlettes for customers.
• Routine Administrative duties such as handling incoming phone inquiries, calendar, and schedule management as well as vendor management.

Temecula, CA + Portland, OR

• Remain knowledgeable on products offered and consistently relay back to customers.
• Work with a team of co-workers to tidy store and keep clean.
• Build productive, trusting relationships with customers.
• Set up visuals throughout the store
• Recruiting/training in sales and visuals
• Setting/maintaining high customer service standards

Newport Beach, California, United States

• Give accurate and appropriate information to answer questions.
• Resolve complaints
• Documentation and procurement management
• Work with multiple Sales Representatives
• Research the costs of the materials, transport, labor, and equipment
• Customer service demands: providing customers with pricing and invoices