• Provide leadership in enhancing organizational culture aligned with SHS’ mission, vision, and values, driving employee engagement and accountability at all levels.• Coach and train executives and managers to improve people management and leadership skills, while providing conflict resolution assistance to proactively address workplace issues.• Develop and monitor career development, succession plans, and performance improvement strategies to ensure continuous employee growth.• Collaborate with other HR leaders in recruiting, professional development, labor relations, compensation and benefits, and employee health and safety to identify business needs and implement proactive strategies for talent management.• Manage a variety of employee relations functions including investigations, performance management, and compliance concerns, representing the employer in proceedings such as unemployment hearings.• Interpret and apply laws, regulations, and SHS policies to guide managers and employees in HR matters, fostering a positive working environment.• Partner with Leave Specialists on complex ADAAA matters and Return to Work status to ensure compliance and support for affected employees.• Advise management on best HR practices to achieve optimum business results while maintaining compliance with employment regulations.• Assess workforce development needs and execute innovative training programs to enhance employee performance and development.• Generate and analyze reports to identify trends and make data-driven recommendations for process improvements.• Maintain up-to-date knowledge of HR trends by participating in conferences and educational programs, applying insights to enhance HR practices.

• Managed day-to-day operations of the People and Culture/Human Resources department including recruitment, regulatory compliance, training, record keeping, policy administration, and employee engagement/team building• Tracked and analyzed data for Affirmative Action Plan and make recommendations to promote diversity• Administered employee performance review process and compensation• Implemented people data analysis and recommends people and culture initiatives that are based on data, trends, and best practices• Ensured employee understanding of benefits programs by regularly generating communication, education, and assist employees/dependents as situations arise• Promoted internal employee communication through collaboration with other departments which includes, but is not limited to, new employee orientation, employee coaching, employee benefits, and employee performance reviews• Collaborated with department managers and administration to assist in carrying out responsibilities on personnel matters and employee relations issues• Provided support with conducting effective, thorough, and objective investigations• Facilitated Labor Relations and aid members with the administration of the Collective Bargaining Agreement

• Conducted recruitment efforts for all exempt and nonexempt personnel, students and temporary employees• Performed new-employee orientations; monitor career-pathing programs, create advertisements for local and national recruiting opportunities• Created and implement employee engagement programs and coordinates event planning • Developed and maintain human resource information system (HRIS) and ensure it meets the organization's personnel information needs• Administered compensation program; monitor the performance evaluation program and revise as necessary• Supervised the staff of the human resource and payroll department

• Administered various human resource plans and procedures for all company personnel; assisted in the development and implementation of personnel policies and procedures; prepared and maintained employee handbook and policies/procedures manual• Participated in developing department goals, objectives and systems• Administered the compensation program; monitored the performance evaluation program and revised as necessary• Performed benefits administration to include claims resolution, change reporting, approved invoices for payment and communicating benefit information to employees• Developed and maintains affirmative action program; filed EEO-1 report annually; maintained other records, reports and logs to conform to EEO regulations• Conducted recruitment efforts for all exempt and nonexempt personnel, students and temporary employees; conducted employee orientations and monitored career-pathing program • Handled employee relations counseling, outplacement counseling and exit interviewing• Participated in administrative staff meetings and attended other meetings and seminars

• Performed registrations, answered any incoming calls• Scheduled appointments• Maintained medical records/forms/database• Processed end of day billing and charge entry• Created manuals and training material • Scanned documentation/completed data entry• Assisted with any other administrative tasks

• Conducted new employee orientation • Received, managed and filled client’s clinical and non-clinical staffing orders• Maintained thorough understanding of the clinical and non-clinical job requirements and performance expectations for each position staffed • Maintained employees’ credential records.• Met with client management and key contacts to ensure all needs, expectations and performance objectives were being met in a timely, proactive manner • Managed the activities and performance of contractors or temporary employees working at the client location• Constantly verified the needs, expectations, and performance objectives of management and key contacts throughout the client organization. • Assisted client with creating new policies and procedures based on the ever evolving California state labor laws• Managed a team of two Onsite Coordinators• Met all program goals and performance requirement service goals • Provided superior customer service to the client, suppliers, and contract staff • Coordinated the payroll and invoicing processes assuming ownership for client satisfaction regarding these processes • Provided client with quarterly business reviews and provided feedback/support to assist with cost containment

• Managed a large portfolio of healthcare clients ranging from private physician practices to multiple hospital chains• Utilized cold-calling methods and network pipelines to contact potential candidates/clients for various employment opportunities • Identified/qualified proper candidates for clients in nursing, allied, and medical office support positions• Managed the interviewing and reaffirmed client relationship • Acted as a liaison and instrument of negotiations, when it appears that both parties would like to pursue the relationship further• Provided benefit information to current employees on an as needed basis

• Inventory maintenance of healthcare professionals including interviewing, screening, placement and skills marketing • Strategic planning aligning business objectives• Managed employee relations through conflict management and problem-solving • Reactivation of previous candidates through phone calls and mailings • Exceeded monthly goals and deadlines • Support existing accounts and generate new business• Promoted the company and career opportunity through career fairs and expos • Establish and maintain solid working relationships with hospitals and staffing offices• Made 150 cold calls daily to generate new business• Set up and coordinated sales meetings with new clients

• Sourced potential candidates for travel and per diem assignments• Promoted company and career opportunities through career fairs and expos • Coordinated travel arrangements• Established and maintained solid working relationships with hospitals and staffing offices• Inventory maintenance of healthcare professionals including interviewing, screening, placement, and skills marketing• Reactivation of previous candidates through phone calls and mailings

• Developed programs, policies, procedures and controls, analyze manpower, turnover and other personnel statistics• Assisted in various employee engagement initiatives • Worked closely with local and state universities to fill internships and recruit graduates• Sourced candidates utilizing: direct networking, internet search, résumé databases/job boards, print ads, professional conferences/associations and employee referral program• Assisted with organizational design, and mergers and acquisitions • Performed screening of new candidates including qualifying their résumés, technical skill assessment, availability, geographic preference, rate negotiation, interviewed, performed reference and background checks, prepared and edited final drafts of résumé for candidates, presented candidates to hiring manager or on-sites, scheduled interviews, and close deals• Assessed candidate qualifications using behavioral, competency and skill-based interviews• Coach candidates for interviews • Aided in employee conflict resolution to support the team• Prepared and deliver all required feedback and correspondence to applicant/candidates• Point of contact for candidate through the recruiting process from identification to starting date• Established and maintain solid working relationships with hiring managers• Promoted the organization, the job and the career opportunities through knowledge of the company, it's culture, benefits and products