Tanzim Seraj Email & Phone Number

Falls Church, Virginia, United States

Oklahoma City, Oklahoma, United States

East Hartford, Connecticut, United States

Windsor, CT

• This role is part of a team for the continuous operation and performance of Client's Enterprise Technical Infrastructure.
• Participated in the generation of key metrics and reporting in support of Enterprise Technical Support Department.
• Worked closely with management to prepare key monthly and ad-hoc reporting.
• Assisted lead analyst with efforts to analyze, summarize, and report key metrics findings that improve performance
• Worked directly with lead analyst to gain an understanding of reporting requirements
• Analyzed information & identify improvement opportunities.

Hartford/Waterbury, CT

St. Mary's Hospital Waterbury, CT Epic Deployment Team Worked with Saint Francis Hospital's IT team supporting EPIC GO-LIVE project; implementing a healthcare software that manages medical recordsSupport the team with Technical Dress Rehearsal Ambulatory & Cadence testing procedures to validate that the workstations and peripherals cooperate with the Epic.

Glastonbury, CT

Worked together with UTC (Pratt & Whitney) on F100 & F135 engine data and meeting their service level agreements Data validation, input, and analysis especially for home-grown aerospace softwareData analysis of various customer data dumpsUtilize Oracle SQL Developer for the MXI Database for back-end updatesGenerate reporting metrics and program metrics for.

Provide point of contact and software support to the end users of the organization Installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and software.Troubleshoot problem areas (in person, by telephone, remotely, or via e-mail) in a timely and accurate fashionReimaging and creating images for Windows-based computers via Fog.

New Britain, CT

Consults with customers, install computer equipment and troubleshoot daily applications/hardware problems.Troubleshoot, diagnose, and repair end user computer hardware and software problems via phone, remote tools or in person.Provides on-the-site analyzation and support for all network application services falling under categories of email, personal.

Master Of Science - Ms, Business Analytics, 3.85

An in-depth understanding of the fundamentals of analytics. Obtaining strong critical thinking, quantitative, analytical, visualization.

Bachelor’S Degree, General Studies Business Minor

Education record