• Manage all aspects of the Enterprise level implementation process, which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training and full deployment • Apply Functional and Technical expertise to effectively execute requirements definition, solution design, configuration, unit and integration testing, training and full deployment • Collaborate with the project team, internal partners, external client, and third parties to ensure the successful delivery of the time and attendance management system • Developed SQL database scripts and XML transformers for integration and interfaces• Developed Custom Forms and Ad-hoc reports for specific client needs.

Health & Welfare Benefit Systems: • Initiated and build SQL database queries to prevent outsourced report requests, this increased Audit turnaround efficiency, and reduced dept. expense for external supports.• Responsible for gathering, updating and validating business requirements with client’s plan changes, and Conduct analyses of benefit plan eligibility, participation and costs. • Audit system database to maintain accuracy and reliability for Client, Benefit providers, and IRS compliance. Using SQL and Advance Excel skills (i.e. VBA, vLookup, etc.)• Lead testing efforts by creating test plans, beds and scenarios. Conduct full end-to-end system testing and provide results to internal teams and external clients.• Lead in implementation and updating client page scripts, work closely with configuration teams and perform quality assurance for change management and SDLC.• SME for external clients, providing systems’ training, resolve client questions and assist with escalated action items to foster a strong relationship.• Contract to Hire – Business Analyst II, through Incepture -Florida Blue (BCBS).

Service Design and Implementation of business systems to develop Efficient, Secure, and Cost Effective procedures, for management of their business:• Streamlined "Closing Process" by implementing MS Access database; which decrease daily reporting process time from 4 hrs to 1 hr - thus, reduced daily overhead cost by 75%. • Designed Inventory management procedures, and tools to Order Inventory and Manage Discrepancy; system was setup to deal with employee attrition.• Setup efficient Business Analyze reports on data, and present KPI to stakeholders.

Responsible in Business Development, Client RFP analysis, and assist Operations:• Utilize ITIL framework to manage Services for Clients and Stakeholders.• Plan SDLC strategies internally and discuss with client.• Designed DataLoad macros & Outlook systems, to automate in-house “Email Campaign”; which saved company in estimate of $1500 per month.• Setup MS Project to manage efficiency, and to report Project status.• Implemented SharePoint dashboard, to provide KPIs & Progress Reports. Increased team efficiency and provided valuable information throughout organization.• Initiated Training Seminars to enhance employee performance. i.e Project tool, etc.• Retrieve CRM data from MS SQL Server, to prepare KPIs reports.

Global perspective to develop their R&D division. Design experimental procedures and communication methods. Consult for qualitative & quantitative analysis, to introduce their products into international market.

www.gemalto.comManage customer orders from Purchase order receipt to delivery. Proactively involve with various groups within Gemalto as well as Customer side - to address product technical topics, product delivery date and anything pertaining customer satisfaction.Involved in MIS-IT projects, developed reports in Oracle-BO, and technical support for business systems within CS department:- Designed Return Material (RMA) process, to comply with SOX requirement on accountability of return product, visibility on Customer returns, and reduce overall process steps.- Presently Involved in ERP migration from Oracle to MFGpro eB2.1.- Maintain Clean Order information in ERP System (Oracle)- Reporting & Monitoring: KPI for business units- Gemalto Webstore designing for the initial launch.