Tapas Das Email & Phone Number

In total 24+ years of work experience in Healthcare across several roles providing leadership and operation management for large organization. Currently responsible for providing strategic, operational leadership to Tech Shared service group of Health & Welfare benefits administration organization {Batch support, Mainframe, SAS, BI} , Health point solution : Claims and Compliance and HRO benefits delivery for US mid sized clients with a team size of 1200+ FTEs. Responsible for key SLAs for delivering high quality service for more than 400+ Large /Mid market North American and Canadian clients through rigorous, metric based, continuously improving quality practices/Operating system. Driving high levels of YOY productivity through designed thinking, disruptive innovation thought process, disciplined financial planning approach and leveraged cutting edge technologies like Robotic process, Automation.Prior to this- Led large multi-million dollar client implementation project for Health & Welfare Benefits administration services.- Experience in Implementation Service (DB & HW) - Adept at Project Management and is PMP trained resource. Managing scope, schedule, cost, quality, resources and risk to deliver predictable and successful project results.- Adept at people management, maintaining healthy employee relations and handling employee grievances thus creating an amicable & transparent environment.- Possesses ability in motivating personnel towards accomplishment of organisational objectives.- INNOVATION is my core strength. Have conceptualized & led few big org wide Initiatives to get exceptional ROI around efficiency & quality delivery.- An effective communicator with excellent interpersonal skills.- Awarded multiple times for Excellence in Delivery.Specialties: Project Management; Innovation & Thought Leadership; All round experience in On-going & Project Management; People & Performance management

Listed skills include Project Management, Sla, Performance Management, Process Improvement, and 44 others.