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Tapas Das Email & Phone Number
Director Service and Commercial Ops
at
Ozolytic Technologies
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Director Service and Commercial Ops
Location
Thane, Maharashtra, India
Company size
Who is Tapas Das? Overview
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Quick answer
Tapas Das is listed as Director Service and Commercial Ops at Ozolytic Technologies, a company with 2 employees, based in Thane, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Tapas Das.
Tapas Das previously worked as Global Field Service Operations Leader at Perkinelmer and Commercial Operation Leader - EMEAI at Perkinelmer, Inc.. Tapas Das holds Master In Electronics, Physics/Electronics, First Class from University Of Calcutta.
Company email context
Email format at Ozolytic Technologies
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Ozolytic Technologies
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Profile bio
About Tapas Das
At PerkinElmer, my leadership in field service operations spans across pivotal areas such as implementing global customer feedback management and enhancing business analytics. Our team's mission is to deliver actionable insights and maintain business continuity during technology transitions.With competencies in performance management reviews and commercial operations, I am committed to driving service excellence. Our approach is centered on influential leadership and cross-functional collaboration, ensuring customer priorities guide our strategy and execution.
Current workplace
Tapas Das's current company
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Ozolytic Technologies
9 roles
Tapas Das work experience
A career timeline built from the work history available for this profile.
Global Field Service Operations Leader
Current- Established Global Customer Feedback Management system to enhance customer satisfaction and retention.
- Developed Business Analytics using Power BI, Power Automate, Alteryx, Business Object, AWS Redshift for actionable insights.
- Conducted Performance Management Reviews and Townhalls to drive 1000+ team members performance and engagement.
Jan 2024 - Present
Commercial Operation Leader - Emeai
- Led EMEAI Business Transformation post-divestment, ensuring Business Continuity and enabling a $400M business through Forecasting and Business Reviews.
- Collaborated with Product and Pricing teams to maintain competitive Product Pricing strategies.
- Worked with Global teams to implement and align local strategies with global approaches.
Jan 2023 - Dec 2023
Field Service Operations Leader - Europe, Middle East, Africa And India
- Led Service Acceleration project to boost field team efficiency, spearheaded revenue growth initiatives, and implemented Service Skill Management and Field Service scheduling.
- Enhanced efficiency & productivity of 400+ field team
- Drove service revenue growth and margin improvement
- Implemented Service Skill Management and Field Service advance scheduling for enhanced productivity
Jan 2020 - Dec 2022
India Quality & Service Ops Leader
- Implemented ISO 9001 Quality Systems for PerkinElmer's India organization in 2013.
- Developed India Inventory through Third Party Logistics, reducing parts delivery TAT from 28 days to 7 days.
- Led the Global Service CRM implementation for India in 2019, enhancing customer service efficiency.
Apr 2012 - Dec 2019
India Service Ops Leader
- Led a team of 100+ field service professionals spanned across India, transitioning them to a process-driven organization.
- Spearheaded the implementation of Global Tech stack (SAP) for Service in India, optimizing operations and enhancing efficiency.
Apr 2010 - Mar 2012
Regional Service Leader - East
- Managed service operations and business in Eastern India, overseeing a team of 8-9 service engineers.
- Transformed Eastern India service into a techno-commercial team, driving regional business P&L.
- Led strategy and innovation to improve service revenue and customer satisfaction, winning Best Regional Team awards twice.
Apr 2004 - Mar 2010
Regional Service Leader - East
- Managed service operations and business in Eastern India, overseeing a team of 8-9 service engineers and 250+ customers with 1000+ instruments.
- Led regional business P & L, driving strategy and innovation to improve service revenue and customer satisfaction.
- Championed best regional team awards twice from 2004 to 2010, fostering strong collaboration between sales, service, and support teams.
Apr 2002 - Mar 2004
Service Executive
- Provided world-class after-sales support for Perkin Elmer instruments, specializing in Spectroscopy, including AA, ICP, ICPMS, UV, IR, FTIR, FL, Pol, Bio, and more.
- Conducted installations, breakdown maintenance, and preventive maintenance to ensure optimal performance of instruments.
- Developed expertise in technology and delivered exceptional field service to meet customer needs.
Dec 1993 - Mar 2002
1 education record
Tapas Das education
FAQ
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What company does Tapas Das work for?
Tapas Das works for Ozolytic Technologies.
What is Tapas Das's role at Ozolytic Technologies?
Tapas Das is listed as Director Service and Commercial Ops at Ozolytic Technologies.
Where is Tapas Das based?
Tapas Das is based in Thane, Maharashtra, India while working with Ozolytic Technologies.
What companies has Tapas Das worked for?
Tapas Das has worked for Ozolytic Technologies, Perkinelmer, Perkinelmer, Inc., and Labindia.
How can I contact Tapas Das?
You can use AeroLeads to view verified contact signals for Tapas Das at Ozolytic Technologies, including work email, phone, and LinkedIn data when available.
What schools did Tapas Das attend?
Tapas Das holds Master In Electronics, Physics/Electronics, First Class from University Of Calcutta.
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