Tapas Kumar Email & Phone Number

Karnataka, India

Noida, Uttar Pradesh, India

Team Lead - Oversaw a team of 5 sales professionals, achieving a 90% team retention rate and increasing team productivity by 35% on the floor using the efficient Mock & Shadowing Method. Conducted customer segmentation analysis and implemented targeted marketing campaigns that resulted in a 20% increase in conversion on leads.

Bengaluru, Karnataka, India

Inside Sales Team Lead (Vertical 1)- Expertise in developing and executing strategic sales plans that drive revenue growth.Worked with team members to improve performance and Conducted training sessions to achieve increment in Closing percentage by 10%. Closely monitored daily progress & deliverables such as Talk Time / Leadsquared Hygiene / No of Demos Booked & Conducted for associates. Also Created a short SOP to ensure proper inputs / outputs on a daily basis resulting in 20% better team efficiency.Worked with team members to improve performance and Conducted training sessions to achieve increment in Closing percentage by 10%. Closely monitored daily progress & deliverables such as Talk Time / Leadsquare Hygiene / No of Demos Booked & Conducted for associates. Also Created a short SOP to ensure proper inputs / outputs on a daily basis resulting in 20% better team efficiency. Associates in 6 batches over a period of 8 months with an achievement of 68% Pass percentage rate - Amongst highest PAN India rankings. B2B deal with highest number closing Pan India.

Bangalore Urban, Karnataka, India

Generated Revenue by calling Potential leads, Aggressively following up with customers, aligning meeting and closing deals on spot. Building a pipeline of leads to ensure Weekly Targets are met Every week. Achieved 1.1Cr plus revenue As a BDA with a RCN of 0.91 (8% refund)Has been Selected amongst Top 100 people twice to be rewarded with International trips as perks with incentive.Achieved Pan India Rank 1 ISA performer with highest Incentive in super september.

India

Working in FinsBridge solution of India as Customer Service Associate