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Mumbai, Mh, In

Mumbai, Maharashtra, India

Business Analysis and Project ManagementBusiness IntelligenceReporting Automation

Mumbai, Maharashtra, India

• Performed requirement gathering activities for loan origination, loan management, collections processes from the business units.• Documented the detailed requirements in BSM (Business Solution Mapping) document.• Prepared of Test cases to ensure final deliverable meet the requirements of the client.• Prepared Requirement Tracability Matrix (RTM) for mapping of requirements with test cases.• Enabled user configurations to create new loan types, change loan parameters, new… Show more • Performed requirement gathering activities for loan origination, loan management, collections processes from the business units.• Documented the detailed requirements in BSM (Business Solution Mapping) document.• Prepared of Test cases to ensure final deliverable meet the requirements of the client.• Prepared Requirement Tracability Matrix (RTM) for mapping of requirements with test cases.• Enabled user configurations to create new loan types, change loan parameters, new collaterals, loan workflows, loan agreements etc.• Ensured business user signoff on released items and enabled patch deployment to production• Conducted end user training to explain the process flow after system implementation. Show less

Mumbai Area, India

• Performed requirement gathering activities for loan origination, loan management, collections processes from the business units• Documented the requirements in BRD along with detailed user stories• Prioritization of requirements and hence define Minimum Viable Product (MVP)• Prepared detailed user interface guides and analyzed the workflow diagrams• Ensured business user signoff on released items and enabled patch deployment to production• Performed project management… Show more • Performed requirement gathering activities for loan origination, loan management, collections processes from the business units• Documented the requirements in BRD along with detailed user stories• Prioritization of requirements and hence define Minimum Viable Product (MVP)• Prepared detailed user interface guides and analyzed the workflow diagrams• Ensured business user signoff on released items and enabled patch deployment to production• Performed project management activities such as coordinating with stakeholders as well as vendors and scheduled for joint sessions, user training and demo as and when required• Providing post implementation support, problem resolution, alternate solution development, adjustments to new procedures to internal teams after each release by giving demonstration, training and documentation explaining the functional behaviour and enhancements made to the system• Performed SQL querying for data analysis and executive reporting• Preparation of dashboards for Management reporting which includes revenue/cost/profit, Product-wise TAT trends, Analysis on loan applications which have missed TAT, Quality Scores, and ad hoc analysis• Worked with MIS Team to build automated internal reports through VBA/Macro and SQL Show less

Mumbai Area, India

• Conduct Internal Audit to identify areas of improvement and discuss them with the team leads and managers. Track them to ensure timeline adherence• Organizing meeting with process owners for SLA and TAT Improvement• Acted as a subject matter expert and prepared SOP, checklist and case studies• Worked on net query reports and suggested improvements to streamline order assignments

Pgdm/Mba, Banking, Insurance And Finance, A

Bachelor'S Degree, Computer Science, A