Tapas Sarkar Email & Phone Number

India

Kolkata, West Bengal, India

Assistant Manager in BAFL Two Wheeler Collection and Recovery

Siliguri

 Looking after 12 to 23 (HRV) Bucket (Commercial Vehicle) collection of TATA Motor Finance Ltd in North Bengal.  Data allocation for the Team member and roll out monthly and weekly Collection & Repossession target for the team Actively involved driving Collection Team of 12 CRE (Customer Relationship Executive) for Optimum Collections. Monitoring team member as well as physical follow-up for recovering high OD cases. Make calls to clients and visit with the delinquent… Show more  Looking after 12 to 23 (HRV) Bucket (Commercial Vehicle) collection of TATA Motor Finance Ltd in North Bengal.  Data allocation for the Team member and roll out monthly and weekly Collection & Repossession target for the team Actively involved driving Collection Team of 12 CRE (Customer Relationship Executive) for Optimum Collections. Monitoring team member as well as physical follow-up for recovering high OD cases. Make calls to clients and visit with the delinquent accounts and negotiations for settlement and Restructuring loan for repayments. Actively involved for repossession of Sec-17 TBR cases Show less

Kolkata, West Bengal, India

 Looking after Credit and Collection activity (0 to 120 buckets) of entire group account in Eastern and Western Location. To check and approve credit worthiness of customer before engaging in credit business. To set and communicate credit limit for each customer based on credit worthiness and business requirement.  Submission of payment outstanding report to internal team members to follow up for payment. Reconcile the accounts receivable ledger to ensure that all payments… Show more  Looking after Credit and Collection activity (0 to 120 buckets) of entire group account in Eastern and Western Location. To check and approve credit worthiness of customer before engaging in credit business. To set and communicate credit limit for each customer based on credit worthiness and business requirement.  Submission of payment outstanding report to internal team members to follow up for payment. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Verify discrepancies by and resolve clients’ billing issues To engage in credit control activities for customers where the credit limit has been surpassed.  To recover old outstanding, use legal procedure wherever required. To write off irrecoverable dues. Show less

Durgapur & Siliguri

Looking after 0-3 bucket collection of Asset Finance division of my teritorry.To meet chronic customers as and when required across location.Manageing and maintain relations with SME and high networh customers.Advising the organizations for Legal recourses for recovery of old debts as well as reposses the vehilcle.Preparation and Analysis of various MIS reports for collection Management.

Kolkata Area, India

Snr Executive – Credit Control & Collection (EAST – Domestics) Area of Operation: East India – LocationWest Bengal, Bihar-Jharkhand, Orissa and North EastJob Responsibility:Assist in monitoring & supervising the Credit Control activities in order to manage collections effectively. Looking after all territory account and whole sale (ASP) account in Eastern Location. Driving Credit appraisal as per FedEx Process, and given credit to new customer and… Show more Snr Executive – Credit Control & Collection (EAST – Domestics) Area of Operation: East India – LocationWest Bengal, Bihar-Jharkhand, Orissa and North EastJob Responsibility:Assist in monitoring & supervising the Credit Control activities in order to manage collections effectively. Looking after all territory account and whole sale (ASP) account in Eastern Location. Driving Credit appraisal as per FedEx Process, and given credit to new customer and build relations for further business. Sending Payment Reminder Letter’s as per FedEx Express TSCS Policies. Follow up with the customer directly as well as with Business Associates for collection. Advice and withdrawals of credit facilities to customers who have exceeded predetermined credits limits. Closely monitoring with Ledger for payment follow up as well as issue dunning to defaulter. Reduce > 90 days bucket as per country office Target. Looking after Franchisee/ASP Collection Management, ensure effective collection with timeline. Visit and meets locations customer whenever required.  Preparing Credit Note after resolving customer query. Show less

Kolkata

Key Activities: Looking after all territory account and major account. Driving Credit appraisal as per TNT Process, and given credit to new and old customer. Advise withdrawals of credit facilities to customers who have exceeded predetermined credits limits. Closely monitoring with Ledger for payment follow up as well as issue dunning to defaulter. Reduce Bad Debt bucket as per target. Resolving customer query as per TNT Process and satisfied the customer.… Show more Key Activities: Looking after all territory account and major account. Driving Credit appraisal as per TNT Process, and given credit to new and old customer. Advise withdrawals of credit facilities to customers who have exceeded predetermined credits limits. Closely monitoring with Ledger for payment follow up as well as issue dunning to defaulter. Reduce Bad Debt bucket as per target. Resolving customer query as per TNT Process and satisfied the customer. Preparing collection report on weekly basis Preparing Legal data of defaulter and handed over to Legal Department. Show less

Durgapur Asansol

Job Responsibility: Looking after entire Post Paid (E-HNI) Collection system for all buckets. Actively involved driving Agency & Collection Team DCT for Optimum Collections. Organizing data for Tele calling towards payment of bill, updating list for Tele calling and monitoring the same. Monitoring 2 Collection Agencies and 10 DCT (Direct Collection Team for ensuring timely collection on active data as well as coordinating with 5-collection agent daily basis.… Show more Job Responsibility: Looking after entire Post Paid (E-HNI) Collection system for all buckets. Actively involved driving Agency & Collection Team DCT for Optimum Collections. Organizing data for Tele calling towards payment of bill, updating list for Tele calling and monitoring the same. Monitoring 2 Collection Agencies and 10 DCT (Direct Collection Team for ensuring timely collection on active data as well as coordinating with 5-collection agent daily basis. Collection Projection & Planning (Backend Support) Preparing the monthly target for agencies as well as preparing reports and maintaining MIS related to Billing Vs Collection achievement on a daily weekly or monthly basis. Roll out the collection project on weekly basis. Data allocation for the agency as well as DCT (Direct Collection Team) member Handling customer query and resolving their issue regarding billing. Monitoring physical follow-up for recovering high billing cases. Barring/Unbarring activities by Tallyman, CRM activities for handling various queries. Show less

Job Responsibility:  Keeping track of collection system (Monthly Bills) and Monitoring Collection Agent.  Retention to Existing customers Handling Billing System Software BSCS and EBP Portals Monitoring 3-4 Team members Handling Various Billing Query over Phone

Katwa / Asansol

 Conducting Education and Training. Keeping track of collection system and order book maintain. MIS Maintains daily basis and weekly basis. Responsible for client follow-up, dealing with their queries, provision of information to our clients etc. I had to attend to phone calls and direct enquiries from our clients.

Master Of Business Administration (M.B.A.), Operations Management And Supervision

Bachelor Of Arts (B.A.) And Gniit, Computer And Information Sciences And Support Services, B+ ,

Activities and Societies: MBA (Operations Mgmt.) from Sikim Manipal University  GNIIT in Systems Management from NIIT  Bachelor of Arts.