Tapasya Pathak Email & Phone Number

Pune, Maharashtra, India

Key Achievements in Product Management Presented the entire Payment Hub roadmap to Customer Conference in Sep 2022. Around 60 Customer representatives attended the event. Featured in Employee Branding for TietoEvry for inspirational leadership. Presented Agile, leadership and transformation topics in various forums internally as well as externally. Conducted market research and competitor analysis for various products under the Payment and Messaging area, significant ones are Payment Hub, Messaging Gateway and sanctions screening products to identify gaps and improve product scope and product roadmap. Prepared Product Capitalisation plan and Investment plan for Payment Hub to ensure Investment made for Payment Hub and Message products of 2.5 MEUR Created step by step Investment Plan for the Payment Modernization journey for the Legacy product with 6MEUR investment. In a process of defining API Strategy to drive solution to further facilitates increased interactions with internal and external partners to enrich the overall payment experience-Open Banking Platform and Payment as a Service model. Established communication channels for close integrations and collaboration with customers to understand the Customer landscape  Every year present the Product Roadmap and long-term plan in Customer conferences and interact with customers to develop a deep understanding of customer experience Driving Product Management Board and Product Advisory Board to ensure Payment Strategy and Product Engineering plans are aligned. Defined Payment Hub and Messaging Roadmap to ensure we are in line with the challenging demand in the Payment landscape globally. Prioritized key features like Request to Pay, CDBC, Payment Hub APIs on open banking and Payment as a Service model and SIA and Swift connecter. Part of TietoEvry Anti-harassment committee to ensure and preach a stress-free and healthy environment across the organization.

India

Business unit management: Product Management, Product development, Continuous Services , Customer delivery projects and Implementation units for 8 Key Product in Payments and cash management area. Serving 9 happy customers globally (employees in Norway, Scandinavia, Europe and India). Yearly revenue 13MEUR., +100 net promoter score and highest customer satisfaction. My focus areas have been around growth from a holistic perspective. Increasing revenue through add on sales, expansion of portfolio of services being offered by the unit and also growth in terms of number of people and their skills and competencies.People Management: Experience in managing global teams and have been a coach and mentor to the team members. Have a good understanding of the different cultures and have successfully built and managed teams of culturally diverse people, building trust and respect amongst teams members , collaborating to deliver on customer expectations. Experience leading global teams comprising of people from USA, UK, Finland, Poland, Czech Republic, India and now Norway.

Pune Area, India

Line Management (Global teams located at Finland and India) and Delivery Management for teams in FS & I domain in Customer Apps Business verticals. Agile Coaching to the teams for Agile Implementation in various project in Business Unit. SAFe (Scaled Agile Framework )Adoption and education to the team. Transformation Strategy and new way of working proposal and implementation. GDM Implementation.

Pune

LEADERSHIPAccountable for setting the strategic direction for the unit. Aligning CoE goals with the organization goals and monitoring progress. Client relationship management from a customer satisfaction perspective.Heading Performance and Industry Testing COE and Coordinating with Presales through conceptualization to roll out of testing solutions based on customer needs.DELIVERY MANAGEMENTCurrently engaged with a big Nordic bank to manage entire Resource Allocation as part of Transformation Office in the retail and digital banking division.

Pune

• Overall Delivery Management for various Insurance Business verticals• Oversee the implementation of the product with regard to time, budget and quality in an agile development environment• Work with the product management and engineering teams to bring new features into product• Plan and manage product releases as per the product roadmap• Approval of Test Plan, Test Strategy • Drive closure on issues as they arise in a timely fashion• Collaborate with cross-functional teams and leadership team in developing objectives, change requests and timelines• Suggest improvement in SDLC process to achieve higher quality of deliverables and improve productivity of teams• Provide technical direction to team• Participate in design and architectural reviews• Contributed for finalizing approach at Organization level towards Mobility• Proposal (Business case) creation and stakeholder approvals.• Implementation of Automation tool Selenium at organization level, POC creation, framework design, Implementation approach design, stake holder approvals, Organizational level implementation of tool.Strategic/Organizational Initiative:• Implementation of Automation Strategy for Wellness and Specially group• Implementation of BPT across verticals• Contribution to Company’s High Level Initiatives towards optimizing infrastructure, improving Operational efficiency, increased Customer satisfactionPeople Development:• Orchestrate team-rotation, skill-enhancement programs, domain- learning programs• Dedicated focus and implementation for People Development framework• Orchestrate career-development plan for team

Pune

• End to end Project Delivery• Oversaw requirement gathering • Managed the project stakeholders and key customer contact points• Prepared and monitored critical path network schedule• Performed risk management • Participated in phase end reviews• Performed quality assurance reviews• Customer interaction and meetings to define future enhancements and requirements of rules• Participation for Paper Designing for Accenture Solutions Delivery Academy• Trained 22 trainees batch on IT industry practices and Methodologies.

Pune Area, India

• Delivering the release to agreed Quality level.• Implementing the review and test strategy throughout the release.• Liaising with the Requirements, Design, Development, Test, Deployment and Operations teams to understand their position and communicate project assurance’s expectations and principles.• Complete Test planning, Test strategy building, Review Cost and estimation of release for E2E and ORT testing.• Constantly reviewing release lifecycle to improve review and test processes and methods.• Conducting traceability analysis of requirements, design and test documentation. These may take the form of compliance statements/tables or validation matrices.• Risk Management• Adopting Agile methodology• Effectively handles client interaction from offshore as well as onsite. Have experience of multi-vender environment while dealing with client.

Pune Area, India

• Manual testing and Automation testing and coordination.• Develop and update Test Plans & Test Strategy.• Status Reporting • Coordinating Document reviews• Prepare and analyze testing scenarios based on requirements.• participating in Project Managerial reviews• Route Cause Analysis

Pune Area, India

• Manual testing.• Develop and update test cases and test plans.• Logged and tracked defects using CENSUS bug tracking system, conduct validation and verification of bug fixes, evaluate test results and provide advice on the suitability of software for release. • Prepare and analyze testing scenarios based on requirements.• Worked with customer support and sales team to deal with the production bugs.

Bachelor'S Degree, Computer & Science

Education record