Tapati Nandy Email and Phone Number
Tapati Nandy personal email
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Offering Specialized and Customized "end to end" solutions inHospitality Consulting & Training Interventions related to Customer Service Management/ Managerial level programs at Hotels & Service Industry.Consulting & Facilitation Training areas include►Retention, Complaint Management, ►Assertive Communication, ►Soft Skill programs & Cultural Competencies, ►Service Excellence, ►Senior Managerial Development Programs, ►Train The Trainer (TTT) & Advanced Facilitation Techniques, ►Performance Management/ KRA Setting & Implementation etcBoth short term or sustained interventions / Retainer / Annual or Semi Annual Contracts can be agreed upon. End to end L&D/HR Solutions viz, Sourcing, Recruitment, Pre-Opening/ Start-Up Support etc.Hospitality & Service Industry Related Education, Training and Advanced Management Programs, Campus Recruitment, Fresher Recruitment in Hospitality & allied industries.In synchronization with my interests my education background is also quite on the similar path graduating in Hospitality Management progressed to MBA with Human Resource specialization, Masters in Tourism Management. And M.Phil. Currently engaged in depth Research on Employee Relations and Human Capital Development leading to Doctorate DegreeA qualified adult educator and facilitator, with expertise in the areas of team development and management. My passions include helping mid-to-senior level professionals achieve their career, business and personal goals and maximize their potential in all areas of their lives.I look forward to helping you and your organization maximize potential and people development opportunities to be the very best they can be.Specialties: Soft Skills Development & TrainingFacilitation & Learning ConsultingTraining & Development/Instructional DesignExecutive CoachingCareer CoachingLeadership DevelopmentCommunications ConsultingTalent Acquisition and ManagementPerformance ManagementCompetency MappingEmployee RelationsCustomer Relation ManagementBusiness EtiquetteTeamwork ManagementConflict ManagementMentoringPersonal Grooming
Hotels & Resorts
View- Website:
- holidayvillahotelsubang.com
- Employees:
- 339
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Specialist In Hospitality - Training |-Coaching - Teaching || Hotel Front Office OperationsHotels & Resorts Jan 2012 - PresentKolkataAs a Senior Consultant, Learning and Development I am responsible for developing and implementing a range of initiatives that will deliver academic and professional development that supports the strategic intent of the organisation. My position involves working as part of a team that leads strategic human resource management within the organisation. The role requires significant human resource management experience with particular experience in learning and development.►Provide support to HR leadership, senior managers and key stakeholders to address their learning and development needs.►Lead and/or support organisational development initiatives to improve functional, team and individual performance across and enhance workforce productivity.►Imparting and conducting training for all levels and across various job competencies and skill sets.►Assess Learning and development needs and designed appropriate and relevant solutions.►Deliver strategically aligned and contemporary learning and development solutions are in a timely manner.• Schedule and plan programs, promote in a timely and targeted manner for the delivery of quality learning programs that align with theorganisation’s strategic objectives.►Establish strong collaborative partnerships with high quality external training providers who have a strong understanding and its strategic drivers.►Oversee and co-ordinate development programs delivered by external providers.►Monitor and evaluate the effectiveness for learning and development programs►Lead complex projects and manage resources to achieve corporate objectives in a timely manner and within budget.►Lead process improvement projects across the team and HR division.►Contribute to the development of HR systems and processes and help lead the ►implementation to facilitate organisational change/development.
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Assistant ProfessorInstitute Of Business & Computer Studies Sep 2011 - Apr 2012Bhubaneshwar Area, India• Develop and execute inventive instructional methods.• Build up professional logistics which helps in improvising the performances of the student.• Guide, direct and mentor student's research projects.• Assess, supervise and mentor the academic progress of students.• Create, innovate and implement activities and programs like Youth Leadership initiatives,Personality Enhancements that help in career-enrichment.• Manage and support all the teaching assignments.• Take part in all activities of the department and college.• Support and serve up for various functional activities conducted by departmental committees.• Review, assess and evaluate the activities and progress of students.• Represent my college in University Industry Interface Meet.• Publish research works or findings in academic books and Journals.• Grade papers and tests; prepare exercises, lessons.• Teach graduate as well as the Post graduate students within their field of expertise. -
Lecturer - Human ResourceInstitute Of Business And Computer Studies, Siksha 'O' Anusandhan University, Bhubaneswar Jan 2010 - Aug 2011Bhubaneshwar Area, IndiaInstrumental in devising a course structure and imparting practical oriented training in the areas of performance management, compensation & human relations, business communications and labour laws. Additionally also responsible for administrative and student related activities such as member of the admission committee, examination coordinator for the institute, lead member in imparting pre-placement training to final year students, active member of the IBHR club.Key Achievements• Devised student mentoring process and implement it across two batches of the institute• Assisted a team for devising an attendance monitoring system (AMS)• Lead from the front in advising and devising training modules for research scholars • Organised 2 seminars, 1 workshop, 1 FDP, 1 MDP in my tenure with the institute.• Member of board of studies of the institute to advice on curriculum development.
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Head Of The DepartmentSchool Of Hotel Management, Siksha 'O' Anusandhan University, Bhubaneswar Jul 2007 - Dec 2009Lead the initiative in devising and introducing the MHTM- the Post graduate program for the Hospitality Department. Streamlined and set up the Examinations section of the institution introducing concepts like result analysis of individual students and creating their development graph and linking it to the other aspects. As the Academics Head conceptualized the system of standardizing teaching notes to enhance delivery to students at all levels.A self-motivated, dynamic professional from hotel management & tourism industry, currently involved in training and development of quality students in hotel management. Key Achievements: Head of academics and examinations for the institute. Member of the board of studies Courses delivered for Bachelors Degree in Hotel Management were Front Office Management, Hotel Information System, Tourism & Travel Management & Research Methods Courses delivered for Masters in Hospitality and Tourism Management were Human Resource Management, Sales & Marketing, Tours and Travel Management, Supervisory Management, Hospitality & Tourism Management & Business Research Methods Designed the Syllabus for Post Graduate Program in Hospitality Administration Involved as a Trainer for Staff Development Program In Swosti Group of Hotel Designed Corporate Training modules for various corporate on Leadership, Team Building, and Motivation. Represented the institute as expert in soft skills for outside training assignments which involved planning and executing the entire training module. Designed and conducted training for Price Waterhouse Cooper Limited
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FacultyRanjita Institute Of Hotel Management, Bhubaneswar Sep 2003 - Jun 2007Was hired as the opening team member of RIHC to launch the Hospitality School. Instrumental in branding and launching the Hospitality school for students in Eastern India. Liaison and networking with BPUT for recognition of the graduate program and running of the course as per university mandate. Created the blueprint for running of academics of the institution as per the UGC norms. Negotiating and formalizing the international collaboration with Algonquin College, Ottawa, Canada. Followed through the tie up by taking the first batch of students to Canada for the international exposure.As a Lecturer, My responsibilities included: • Conduct classes as per BPUT syllabus• Administrative works include• Counselling of students, • Organizing study trips, industry visits;• Liaisoning with students and organizing various college events. Part of 4 months of specialized Teacher’s Training Program in Algonquin College, Ottawa, Canada. Duties & responsibilities during the Training included• Attended and delivered several lectures on Hotel Front Office, Hospitality Services & Tourism.• Undergone training in features of blackboard and its functioning.• Attended around 21 Workshops in various Management topics.• Participated in Educational tours to Toronto, Montreal, Niagara Falls, Upper Canada Village and Ottawa.
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Assistant Manager - Front OfficeMayfair Lagoon, Bhubaneswar Aug 1998 - Aug 2003Hired as a Management Trainee for opening the flagship properties of the group.Responsible for the overall functioning of the front office, guest complaints, managing special events like arrival and managing the stay of the Indian cricket team. In addition was also responsible for Responsible for the overall functioning of the front office, guest complaints, managing special events like arrival and managing the stay of the Indian cricket team. In addition was also responsible for • Complete functioning of the Front office department including day to day operations and guest relations.• Attending guest complaints. • Studying the positioning of our hotel in the market as per our facilities and ARR (Average Room Rent) • Reporting to the General Manager on a daily basis.• Coordinating and managing conferences and special events. • To make duty rotas, holiday lists and hours on and off duty to ensure smooth service of operations. • Active involvement in the preparation and setting up of the Front Office department.
Tapati Nandy Skills
Tapati Nandy Education Details
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Siksha "O" Anushandhan UniversityEmployee Relations And Human Capital Development -
Human Resource Management -
Tourism
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Institute Of Hotel Management, BhubaneswarHotel Management
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S.E.Rly Mixed Higher Secondary School (E.M.), KharagpurScience
Frequently Asked Questions about Tapati Nandy
What company does Tapati Nandy work for?
Tapati Nandy works for Hotels & Resorts
What is Tapati Nandy's role at the current company?
Tapati Nandy's current role is Hospitality Training Specialist in Operations and Academics.
What is Tapati Nandy's email address?
Tapati Nandy's email address is ta****@****ail.com
What schools did Tapati Nandy attend?
Tapati Nandy attended Siksha "o" Anushandhan University, Madurai Kamaraj University, Madurai Kamaraj University, Indira Gandhi National Open University, Institute Of Hotel Management, Bhubaneswar, S.e.rly Mixed Higher Secondary School (E.m.), Kharagpur.
What skills is Tapati Nandy known for?
Tapati Nandy has skills like Performance Management, Training, Leadership Development, Hospitality Management, Employee Relations, Coaching, Team Management, Personnel Management, Crm, Talent Acquisition, Organizational Development, Management.
Who are Tapati Nandy's colleagues?
Tapati Nandy's colleagues are P. A. Roy, Manish Kushwaha, Gopal Yadav, Sunil Kumar, Shivraj Kore, Lisa Shija, Abdulkhaliq Shams.
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Tapati Nandy
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