February 2022 – Present Category Manager – Professional Services /Travel & ExpenseThe Vincit Group, LLC • Contract amendment review and processing• Develops, leads, and executes all Sourcing strategies under category responsibility• Negotiates independent local contracts where value can be added beyond GPO capacity or where GPO contract does not exist.• Develops and maintains a contracting / bidding calendar for designated categories.• Manages fully executed contracts and pricing with the internal supply chain team for electronic storage in the Enterprise Resource Planning (ERP) system.• Manages and executes Request for Proposal/ Request for Quote (RFP/RFQ) process at contract expirations by category when industry and benchmark data show apparent savings opportunity.• Brings forward cost savings ideas for review when applicable. • Collaborates with departments to monitor and report on compliance with implemented changes in products, services, processes, and travel policy/compliance issues. • Responsible for maintaining appropriate contract files.• Accountable for monthly reporting of actual savings results from category contract negotiations along with savings in the travel/expense programs. • Utilizes system technologies to generate data validation reviews to ensure the accuracy of product formulary and contract repository for category• Builds and manages business relationships with executive teams, key vendors, and top management across the entity to facilitate effective sourcing outcomes.• Develops and tracks key sourcing performance indicators (KPIs) for Entity Purchasing (e.g., financial, quality, vendor performance, and procurement performance metrics).• Identifies, adopts, and implements best practices in the field of travel and expense as well as all categories• Coordinates and processes contract requests from program staff/Business Owners.• Perform other duties as assigned by management.

August 2020 – February 2022Category Travel Analyst II – Travel & ExpenseThe Vincit Group, LLC • Distribute, manage, monitor, and terminate corporate cards throughownership of the American Express credit card portal• Assist CFO on Travel and Expense program initiatives and training.• Review out-of-pocket reimbursements to associates.• Work closely with the Asset Protection team to provide timely andaccurate information on internal investigations.• Maintain and ensure compliance with company internal control practices.• Monitor compliance reporting and conduct expense report audits.• Execute special projects and other duties as requested by leadership.• Assist Finance/Accounting Team with account reconciliations.• Assist Finance/Accounting Team with month-end accounting processes.Defining delivery model for T&E & PCard • Development of company-wide standard ("Blueprint" or "EnterpriseStandard") that will be implemented (policies, procedures, systems).• Serving as the single point of responsibility for T&E shared servicesimplementation & go-forward delivery of T&E shared services.• Overseeing T&E relationships with 3rd parties, including American Express, Oversight Systems, TCS, and CWT.• Oversight of resources supporting T&E (Treasury credit card analyst, T&E analyst, finance & accounting analysts.• Serving as primary liaison between the business unit and shared services forT&E.• Develop & monitor relevant KPIs to measure process efficiency andaccuracy.• Administer training to all associates.• Manage day-to-day operation of our global corporate card program,Including resolving customer service and technology issues.• Develop reports on various Travel & Expense operational and compliancemetrics.

• Manage day-to-day operation of our global corporate card program, including resolving customer service and technology issues.• Assist CFO on Travel and Expense program initiatives and training.• Review out-of-pocket reimbursements to associates.• Work closely with the Asset Protection team to provide timely and accurate information on internal investigations.• Maintain and ensure compliance with company internal control practices.• Monitor compliance reporting and conduct expense report audits.• Execute special projects and other duties as requested by leadership.• Assist Finance/Accounting Team with account reconciliations.• Assist Finance/Accounting Team with month-end accounting processes.• Defining delivery model for T&E & PCard (HQ vs Shared Service vs Business unit ownership, local vs regional).• Development of company-wide standard (“Blueprint” or “Enterprise Standard”) that will be implemented (policies, procedures, systems).• Serving as the single point of responsibility for T&E shared services implementation & go-forward delivery of T&E shared services.• Overseeing T&E relationships with any 3rd parties.• Oversight of resources supporting T&E.• Develop & monitor relevant KPIs to measure process efficiency and accuracy.• Administer training to all associates.• Develop reports on various Travel & Expense operational and compliance metrics.

• Manage the customer on-boarding process from beginning to end ensuring the proper process is followed and timely resolution of implementation-related issues.• Maintain customer master data in applicable corporate systems.• Provide constant customer support through full transition of the account.• Lead implementations of domestic, and international accounts.• Monitor progress and accuracy to ensure proper implementation is completed within the agreed-upon project deadlines.• Manages processes and systems related to client projects, product configuration, completion of data loads, ticket creation, special initiatives, and follow-up.• Work collaboratively with Data Ops, Client Services, and other ancillary departments to deliver all contractually required services.• Creating tailored client success plans based on their situation and needs (with the Client Partner).• Execute project management responsibilities to enable seamless on-boarding.• Provide excellent customer service to both internal and external parties through effective communication, implementation, and follow-up regarding projects and scheduled service programs.• Evaluate customer needs and recommend enhancements to provide “Best in Class” solutions.• Identifies unmet business needs and/or requirements and works collaboratively with Implementation Services Directors to investigate process improvement opportunities.

• Assist with complex travel arrangements, monitor travel and expense use vs policy, and mange user profiles within the travel and expense system.• Provided helpful insight to reduce overall company spend and increase travel and expense compliance.• Worked directly with the Financial System Analysts to ensure Concur is properly configured at all times with Concur Expense and Concur Travel.• Made travel arrangements for individuals, groups and organizations, including scheduling flights and ground transportation, booking accommodations and handling any other trip-related tasks including AD75 requests.• Assisted with Concur system administration such as setting up, disabling and editing user profiles.• Provided monthly and quarterly travel and expense reporting to the CFO and Regional Finance.• Managed the travel dashboard.• Monitored travel policy compliance and provide strategies to increase compliance With both Expense and Travel.• Developed and analyzed reporting from all systems to show the number of travelers per entity, per region and globally, as well as the number of expense reports submitted and the total amount of spend.• Analyzed and reported on out of compliance expenditures, and worked with management to address the issues and improve compliance with travel and card policies.• Analyzed trends to identify potential areas of additional cost savings by strengthening policy, negotiating lower rates, etc.• Analyzed spend in categories such as airlines, hotels, etc., and established quarterly meetings.• With travel providers to identify preferred vendors and negotiate further discounts as spend and data increased.

• Receives convention files from Sales Department and reviews them for accuracy and thoroughness and provides initial written communication with client once file is received.• Provides written and verbal communication to client regarding the management of their account.• Maintains contact with client on a regular basis to develop a relationship, including pre-planning meetings, meal tastings and conference calls.• Outlines all details of convention events in the form or BEO's and provides timely information to hotel departments and clients regarding set-up, purchasing, and scheduling needs.• Responsible for receiving rooming list on time and monitoring reservations receipt and entry and group pickup and adjustment to blocks as necessary for forecasting based on developing group trend.• Prepare group resumes containing detail of all reservations, billing and VIP and group information.• Monitors and evaluates changes in client needs, projected in-house guest mix and competitive industry trends.• Recommend product/service and options to be made to ensure guest and employee satisfaction while assuring favorable financial returns.• Schedules and coordinates pre-convention and post-convention meetings for all assigned groups.• Maintains accuracy of conference management information in CI/TY.• Actively assists in the preparation of weekly food and beverage forecast 90 day report.• Tracks and prepares report on variance to forecasted food and beverage revenue.• Works on special projects as assigned by Directors of Catering and Trade Show Management.• Ensures final bill accuracy and is reflected correctly.

• Cost Efficiency and Continuous Improvement, Through sourcing management as a structured process to deliver break-through results for the $27M in the spend category of Managed all of IHG's spend in Corporate Transient spend, as well as Event and Meetings.• Direct responsibility for Meetings and Events, managing relationships with suppliers, for Conference Contracts, and vendors such as registration tools and the online booking tools for travel related to these meetings, as well as Concur Expense and Concur Travel.• Developing new policies for Corporate Transient travel as well as Meetings and Event travel.• Interfacing with the stakeholders within IHG who arrange meetings and travel throughout the year to build a trust and foster growth of relationships in the travel area.• Develop, maintain, and administer Global Travel Policy allowing for cultural and regional differences with cross-functional coordination as needed.• Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking generated best practices for Concur Expense and Concur Travel.• Assist with Concur system administration such as setting up, disabling and editing user profiles.• Also worked with configuration changes with Concur Expense and Concur Travel.• Provide monthly and quarterly travel and expense reporting to the CFO and Regional Finance Directors For all departments and regions using Expense and Travel data.• Developed Compliance reporting process and benchmarks.• Monitor travel policy compliance and provide strategies to increase compliance.• Oversight of the travel management company(ies) including all operational issues, SLA's, management reporting systems, and adherence to policy.• Hosted many webinars and training sessions on new information for new hires, changes to existing policies and procedures as well as introduction in to new technology, and training on new products as well as existing technology.

Supported client with travel trends and performance reviews related to its travel service program and internal global travel policy Assisted with strategic direction, initiatives, projects, and implementations related to client's travel programEnhanced and grew current reporting capabilities / tools / processes and identified areas of continual improvement, expansion and/or contraction in support of the client’s strategyProvided client’s internal key stakeholders with analytical reporting support from various sources, including agency, corporate card and other relevant sources for the travel management organization Managed reporting and accuracy of all pre and post trip travel reports sent out on a monthly and quarterly basis to key business managers for forecasting and policy compliance transparencyProvided timely and reliable travel management information in support of the client engagement process, guidance on travel-related cost savings opportunities, project scoping, program monitoring and trend analysis, and other responsibilities, as required for the client’s Travel Management organization

Planned with the senior executives to achieve organizational objectives and goals through meeting and events; plan event patterns to meet the organizational requirements and goals. Designed, implemented, administered and estimated more than 200 U.S. and international meetings, conferences, trade shows and the events with annual budget of USD 15 million ranging from 100 to 5 thousand attendees. Managed 3-professional meeting planners giving performance expectations, feedbacks and training and development; project-run multiple cross-functional groups, as well as 5 corporate travel consultantsUtilized SignUp4 to design, implement and organize online registration procedures. Direct responsibility for managing the compliance and logistics for all programs as assigned. Entered and updated meeting information in proprietary meeting database, as well as online registration tool keeping metric and savings information accurate throughout the planning and execution of the meeting.Determine and arrange detailed program needs (i.e. room set-up, function times, audio visual, menu selections, on-site/off site events and activities, DMC operations, special events, ground transfers, room deliveries, VIP needs, Prepare and provide client with timeline outlining all planned program details.Reconciled program within 60 days, in accordance with audit and client standards.Compiled and submitted an audit ready program file 90 day’s post program.Created Meetings Policy, and processes for $4-billion-dollar manufacturing company.Conducted focus groups, and studies to determine meetings volume, key components for success, and identified key stakeholders.

 Created domestic/international reservations for air, rail, and hotel Advised clients of international travel requirements such as visas, passports, immunizations, etc.  Strong working knowledge and understanding of international pricing rules and procedures.  Interacted with traveler, travel arranger, and travel manager. Provides 1st level of support for customer service and technical issues.  Utilized CWT preferred vendors to maximize profit, and ensured compliance with the clients’ travel policy.