Works quickly answering customers inquiries and taking orders. Help customers decide the best meal to suit their needs. Provides top notch customer service to build up clientele. Helps resolve customers disputes on any issues concerning their visit.

Quick Multitasker while remaining calm and polite under all circumstances. Motivated and able to work in a fast paced environment. Passion to serve customers and create a enjoyable experience while making guests feel welcomed.

-Consistently achieved sales goals for the individual market and Medicare population and using effective sales techniques while contacting new prospects.-Successfully applied consultative telephone selling techniques to in and outbound dials to achieve established sales goals.-Established and followed an effective schedule to support the departments goal to handle 95% of the inbound call volume.Skillfully conducted face-to-face meetings to communicate products and features that meet the prospects needs.-Promoted the individual products to consumers and achieved monthly sales objectives using consultative telephone selling techniques while professionally representing the company offering a clear concise explanation of the available products best suited for their needs.-Worked cooperatively and professionally with the departmental an interdepartmental coworkers to ensure customer satisfaction through the application process.Assisted with proofreading enrollment packets for accuracy and rates and benefits. Also was chosen to review a rudimentary product for the get a rate quote and enrollment process for web enrollment.

-Selected by management for promotion from customer service representative to customer service specialist and mentor of new hires.-Assistant supervisor with inquiries from providers and members, including reviewing requests by mail, telephone, and in person, regarding insurance claim/policies.-Capably performed research to respond to inquiries and interpreted policy provisions to determine the most effective response.

-Consistently provided excellent customer service and identified customer needs to ensure satisfaction.-Maintained account growth/retention due to satisfied customers.-Extensive telephone contact through the phone system which allows the capability to handle multiple phone lines and demonstrated friendly, effective customer service.

• Balanced and managed drawer daily.• Accurately and efficiently processed customer transactions in accordance with bank policies and branch operating procedures.• Worked diligently with customers regarding specific banking products and other bank services.