Helping with training and developmentCompleting paperworkHandling complaints (from both staff and customers)Financial responsibilitiesOrdering stock (where applicable)Helping with promotional eventsPersonnel dutiesReporting to senior level management

Taking responsibility for the business performance of the restaurant.Analysing and planning restaurant sales levels and profitability.Organising marketing activities, such as promotional events and discount schemes.Preparing reports at the end of the shift/week, including staff control, food control and sales.Creating and executing plans for department sales, profit and staff development.Setting budgets and/or agreeing them with senior management.Planning and coordinating menus.

Prepare alcohol or non-alcohol beveragesInteract with customers, take orders and serve snacks and drinksAssess customers’ needs and preferences and make recommendationsMix ingredients to prepare cocktailsPlan and present bar menuCheck customers’ identification and confirm it meets legal drinking ageRestock and replenish bar inventory and suppliesStay guest focused and nurture an excellent guest experienceComply with all food and beverage regulations