Responsible for promoting and profitably selling products and services to existing and potential customers. Work with current and potential customers to find what they want, create solutions and ensure a smooth sales process through, phone calls, email, mailings, and networking. Responsible for handling customer inquiries, quoting, purchase orders, acknowledgement, follow-up and customer service. Develop sales opportunities by researching and identifying potential accounts, solicit new accounts; build rapport; provide technical information and explanations, prepare quotations.Generate profitable sales orders.On-board new customers.Seek out prospective customers/business opportunities with new and existing customers. Promptly and courteously handle customer questions, complaints and concerns.Establish and maintain positive customer relationships in order to grow profitable sales. Assist customers with problem solving, project layout/design and sourcing.Follow-up on all generated quotations to assure that the customer is being serviced and to document the outcome of the proposed solution.Consult with customers after sales in order to resolve problems and to provide ongoing support.Work closely with purchasing to communicate accurately for part acquisition and delivery.Offer the best there is in customer service.Answer customers' questions about products, prices, availability, product uses, and credit terms.Recommend products to customers, based on customers' needs and interests.Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers.Build rapport with customers through professional, friendly, engaging communication.Execute sales efforts in an ethical and professional manner, assuring a favorable impression of self and the company.

Sales and Marketing

Handle all purchasing with vendors, sales with customers, invoicing and entering of sales, purchasing and invoicing. Complete administrative tasks daily. Help with labor of screen printing, embroidery, and sign making daily.

Administrative work. Answered phones, maintained and updated website, published monthly newsletter for members.