I have superior customer service and exceptional organization skills. I'm proficient in Microsoft Office Suite as well as healthcare, hospitality and State-run computer systems. I always maintain a professional demeanor and work effectively in a team environment or with little-to-no supervision. I'm capable of working in a fast-paced environment with frequent interruptions and am able to return to task. I also possess integrity, intelligence, and the ability to put myself in my customer’s shoes. I take great pleasure in my ability to de-escalate situations where customers have become quite unhappy. I pride myself on being able to make them feel heard, less frustrated and, as a result, willing to return.
Listed skills include Microsoft Office Suite, Cerner, Healthquest, Multi Line Phone, and 12 others.