Effectively updated and verified patient demographics, insurance, and contact information. Answer phone calls, scheduling patients, and address patient concerns or needs. Coordinate care and patient needs with other team members to provide a seamless experience for patient. Participates and correlates with other staff members in monthly meetings

Transcribe medical documents for Pathology doctors and Lab Technicians in a timely manner. Contacts appropriate clinical staff to resolve any issues or discrepancies. Participates and correlates with other staff members in monthly meetings. Proofread, format, and edit medical documents for clinical review.

Managed calendars and scheduling appointments for school tours and interviews for prospective students. Facilitated the hiring and training of all front desk new hires. Prepared graduation papers for licensing and sent out job placement surveys.