The Human Resource Coach is responsible for meeting all human resource requirements of a nursery while following the human resources policies and practices of the company. This includes staffing, benefits, safety, training and other traditional human resources roles, in addition to the role of internal consultant to the Nursery Coach and other coaches on human resource matters.• Develops and implements HR strategies and initiatives aligned with the overall business strategy. • Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures for continual improvements in efficiency of department and services performed. Ensures compliance with all federal, state and local employment laws. • Conducts recruitment effort for all exempt, nonexempt and temporary workers; writes and places advertisements; works with coaches to screen and interview candidates; extends job offers; conducts new-craftsman orientations; monitors career-path program and craftsman relations counseling; conducts exit.• Implements and annually updates the compensation program; rewrites job descriptions as necessary; conducts annual salary surveys; analyzes compensation; monitors the progress review program and revises as necessary.

Recruit, hire, develop, and evaluate performance of store associates. Manage and oversee all HR records for new hires and terminations. Communicate and maintain benefits information from HQ. Champion, enforce, and support all company values, and codes of conduct such as the Open Door policy and Diversity in the Workplace. Maintain a risk-free environment.• Slashed turnover, while improving operational efficiency by ensuring the proper implementation and effective execution of strong training programs.• Maximized coverage, including during high-volume seasons by creating strategic work schedules and staffing plans according to store needs and employee availability, including incorporating payroll guidelines.• Developed the talents and skills of 2 direct reports; subsequently promoted both to exempt positions.

Handpicked to lead transition of a newly acquired distribution center inbound team operation into the Target organization. Managed all aspects of the high-volume food distribution center’s inbound side to ensure the highest levels of quality and productivity.• Acclimated and seamlessly established team into Target business model by clearly communicating corporate standards and best practices, and by launching a comprehensive training program.• Maintained an excellent center record of accuracy and efficiency.• Recognized frequently for top performance, including being hand-selected to collaborate with HQ partners on several special projects

Managed all aspects of store HR and day-to-day operations including, but not limited to, benefits administration, training, development, performance evaluations, incentive programs, and conflict management, as well as “front-of-house” store layout, stocking, and presentation / store appearance, and “back-of-house” logistics for incoming freight / trucks and inventory management. Oversaw the recruitment, training, performance, and service delivery of a 150-member team. • Streamlined and improved inventory management practices.• Reduced turnover by creating a “train-the-trainer” program; the program’s extraordinary success led to widespread adoption across the region.• Achieved a landmark 30% reduction in employee turnover rates through focused HR efforts to improve staff morale and development.

Directed units of up to 50 team members within a $50M store operation to ensure the consistent and seamless delivery of service quality excellence. Managed all team recruiting and ongoing staff training programs. Identified and leveraged opportunities to continually improve performance results.• Recognized for outstanding performance and leadership with advancement to elite district-level positions such as District Executive Trainer, District Performance Assessor, Campus Recruiter for executive talent, and as the District Representative to the prestigious Target Leadership Academy.• Led the 50+-member Guest Experience team to consistently surpass all corporate standards and objectives for service quality, as well as continually meeting or exceeding monthly credit goals.• Maintained the highest levels of productivity and inventory / stockroom management standards with a strong commitment to continuous improvement.• Effectively managed operations for the clothing and jewelry departments, representing a critical $10M revenue stream.