As the Development Coordinator at Strathroy Middlesex General Hospital Foundation, I drive donor engagement with our Annual Giving campaign, Events & Marketing, and enhance the organization's community presence. I have played a crucial role in executing strategic initiatives that align with the Foundation’s mission, contributing to its overall growth and success.I have been part of the development and execution of many strategic fundraising initiatives, including high-profile campaigns and donor engagement programs, which resulted in increased donor retention and revenue growth. Additionally, I manage a comprehensive marketing and communication strategy that elevates the Foundation's brand and community impact ensuring alignment with organizational goals.

In my role as Coordinator of Finance & Board Affairs at SMGH Foundation, I managed the financial accounting of the organization and supported the Board in governance and strategic decision-making. I ensured financial transparency and contributed to the development of strategic initiatives that aligned with the Foundation’s goals.I provided strategic financial management, including budgeting, financial reporting, and audit coordination, to ensure fiscal responsibility and transparency. I played a key role in Board governance by facilitating communication, materials and supporting the execution of strategic plans. Additionally, I contributed to planning and implementing initiatives that supported organizational growth and the fulfillment of the Foundation’s mission.

In my role as Foundation Development & Coordinator of Board Affairs, I was responsible for overseeing the development and execution of key fundraising events and initiatives, ensuring they aligned with the Foundation’s strategic goals. I played a pivotal role in engaging with the Board and managing operational aspects.I led the planning and execution of events, including budgeting and stakeholder engagement, which resulted in successful fundraising outcomes. Additionally, I supported the Board of Directors, ensuring effective communication and alignment with organizational objectives. My contributions also included implementing innovative fundraising and donor engagement strategies, which supported the Foundation’s growth.

In my role as a Emergency Department COVID Screener, I was responsible for managing patient and visitor entry into the emergency department to ensure compliance with COVID-19 safety protocols. I conducted initial screenings, assessed individuals for COVID-19 symptoms, and provided information on safety measures and hospital protocols.I assisted with the triage process by directing individuals to appropriate areas and facilitating timely access to care. My responsibilities included maintaining accurate records of screenings, reporting concerns or irregularities to medical staff, and collaborating with emergency department staff to ensure smooth operations. I addressed questions and concerns from patients and visitors in a professional and compassionate manner, while staying informed about current COVID-19 guidelines and hospital policies to ensure compliance.My role required me to work in a high-paced environment, standing for extended periods and adhering to Privacy, personal protective equipment (PPE) and infection control protocols. I demonstrated strong communication skills, a commitment to patient care, and the ability to handle sensitive information with discretion.

In my role as Floor Manager at Tommy Hilfiger in Wellington Commons, London, ON, I was responsible for overseeing store operations with a focus on maximizing sales, maintaining visual and operational standards, and leading a high-performing team. I managed various aspects of store operations, including personnel, merchandising, and compliance, which drove both sales and customer satisfaction.I provided leadership and training to associates, creating a collaborative and motivated work environment. Additionally, I ensured operational efficiency and adherence to company standards, contributing to the overall success of the store.

In my role as a Pre-Planning Cemetery Director at Arbor Memorial in London, Ontario, I was responsible for developing and nurturing relationships with clients to pre-arrange funerals and related cemetery products and services. I supported families in preparing for future milestones, ensuring they had confidence and peace of mind during the planning process. My responsibilities included working with various lead sources to contact and visit client families, assessing their pre-arrangement needs, and effectively communicating the company's Pre-Need Funeral planning program.I generated leads through referrals, walk-ins, and community events, and organized and hosted seminars and presentations to promote the pre-need program. Additionally, I ensured the accurate completion of all contracts, obtained required signatures, and maintained meticulous file records. I actively participated in staff meetings, collaborating with the team to stay informed and support families effectively. My role also involved demonstrating a high level of customer care, presentation skills, and community outreach, all while upholding Arbor's core values of compassion, integrity, trust, teamwork, belonging, and excellence.

As a Sales Manager for Southwestern Ontario at Canadawide Scientific, My responsibilities included promoting products to key decision-makers in large and small corporations, developing tailored strategies to uncover new business opportunities, and identifying current products that could enhance lab precision. I monitored competitor product usage to inform our business strategies and created an annual business plan targeting influential stakeholders.

As a Sales Associate for the University of Western Ontario research facilities which ranks as one of Canada’s top research-intensive universities, I was responsible for promoting products to existing decision-makers and developing account-specific strategies to uncover new business opportunities and accessing current products available that could help the lab achieve more precise results. I tracked competitor product usage to aid in the creation of new business strategies and developed an annual business plan targeting key influencers. My role also involved regular interactions with the main Purchasing departments and participation in VWR and vendor North American and Canadian meetings. I also successfully organized and managed a 40-vendor product show at the University of Western Ontario multiple years, giving our vendors a chance to speak to the professors, students and researchers directly.

In this role, I excelled in problem-solving by effectively addressing client satisfaction issues, resolving billing disputes, and providing technical support through inbound calls. My ability to quickly assess and resolve complex problems helped build trust with clients and contributed to high levels of customer satisfaction. I also managed multiple client issues simultaneously, maintaining focus and composure in a fast-paced environment. My strong communication skills and proactive approach to problem-solving played a key role in strengthening business relationships and ensuring client retention.