Tara Das Email and Phone Number

• Conducting job analysis to determine staffing needs and creating job descriptions (Front line employees, Technology/Digital employees and Backoffice employees). • Managing the end-to-end recruitment process, including sourcing candidates, screening resumes, conducting interviews, and making hiring decisions. • Conducting background check and credit score for new hires. • Facilitating the onboarding process for new hires, ensuring they have the necessary equipment, access to systems, and are familiar with company policies and procedures. • Developing and delivering training programs for employees. • Handling employee relations issues and promoting a positive work environment. • Ensuring compliance with labor laws, safety regulations, and industry standards. • Developing and implementing HR policies and procedures tailored to the unique needs of the business. • Maintaining accurate employee records, including personnel files, payroll information, and attendance. • Analyzing HR metrics and data related to employee performance, turnover, absenteeism, and other key indicators to identify trends and areas for improvement.

• Conducted full-cycle recruitment processes for various positions within the organization, including sourcing, screening, interviewing, and selecting qualified candidates.• Collaborated with hiring managers to understand their staffing needs and create job descriptions that accurately reflected the requirements of each position. • Established leadership development programs that produced a pipeline of internal talent, filling 30% of senior management roles internally.• Implemented policy change, wellbeing initiatives and driving for improvement. • Managed full HR needs including grievance, disciplinary, investigation.• Proactively addressed complex employee-related issues through the development and implementation of mediation programs, leading to a 40% reduction in escalated conflicts among teams and fostering a more cohesive work environment.• Prepared weekly reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.).• Spearheaded and ensured adherence to regulatory standards, achieving a 100% compliance record in all HR operations and procedures. • Implemented cost-saving measures, reducing HR-related expenses by 15% without compromising on service quality or employee experience.

• Effectively managed recruitment, interviews, selection & hiring.• Conducted onboarding and orientation sessions for new employees.• Created JD`s for new positions and developed a compensation structure.• Planned and overseen payroll & employee benefits program. (ex: health check-ups, medical insurance, annual leave, and related claims).• Provisioned gratuity and provided data to the finance department.• Facilitated dispute mediation, grievance procedures, and disciplinary procedures.• Maintained regulatory compliance of HR policies at the local and federal levels.• Ensured the employees KPIs are in line with their individual & team goals and are updated in workday.• Initiated a Remote Working Policy for an effective work process.• Prepared SLA`s, handbook and process flow maps for all the human resource policies and activities.• Organized and carried out bi-weekly status meetings to inform managers of developments, goals, and tactics as well as best practices suggestions and improvement by using dashboards.

• On-boarded and completed joining formalities for the new joiners. Document collection, validation, created employee personal files/records, update in the company ERP system. • Performed background checks for new hires.• Prepared all human resource documentation, including new hire letters, employee contracts etc.

• Reviewed and screened applicant resumes to identify qualified candidates based on skillset and criteria.• Maintained a talent pipeline, monitored, and presented the staffing metrics and dashboards to business heads in review meetings.• Used social media to advertise positions, attract candidates and build relationships with candidates.

• Researched and analyzed market trends, potential partnerships, and new areas for business growth. • Reached out to potential clients, presented the company's products and services, and negotiated deals to secure new business relationships. Building relationships with clients.