Tara Haugh Email & Phone Number

New York, Ny, Us

New York, New York, United States

In 2023, I took on this Maitre D' role while embarking on pursuing my master degree in business. I'm tasked with supporting operations and daily management of this world renowned Michelin-starred restaurant while ensuring delivery of exemplary customer service.Key Contributions:- Introduced yield management initiatives, boosted revenue and daily cover counts, and increased walk-in customer counts 30%.- Developed and facilitated training programs focused on driving service… Show more In 2023, I took on this Maitre D' role while embarking on pursuing my master degree in business. I'm tasked with supporting operations and daily management of this world renowned Michelin-starred restaurant while ensuring delivery of exemplary customer service.Key Contributions:- Introduced yield management initiatives, boosted revenue and daily cover counts, and increased walk-in customer counts 30%.- Developed and facilitated training programs focused on driving service delivery excellence to improve guest experience. Show less

New York City Metropolitan Area

In 2022, the hospitality group hired me to oversee all daily operations of Danny Meyer’s newest flagship restaurant and supervise, mentor, and evaluate the performance of 100+ restaurant staff. Key Contributions:- Managed team performance through coaching, real-time feedback, and team building, focused on delivery exceptional customer service. - Collaborated with Human Resources leadership to develop new employee engagement strategies and performance management… Show more In 2022, the hospitality group hired me to oversee all daily operations of Danny Meyer’s newest flagship restaurant and supervise, mentor, and evaluate the performance of 100+ restaurant staff. Key Contributions:- Managed team performance through coaching, real-time feedback, and team building, focused on delivery exceptional customer service. - Collaborated with Human Resources leadership to develop new employee engagement strategies and performance management systems.- Exceeded all performance targets and attained record-setting high profits and customer rating scores; achieved and maintained 4.8 customer rating score.- Reduced labor costs 10% through diligent management of team leaders. Show less

New York, New York, United States

This was my first role in the United States. I was brought on board Rosemary's East to manage business-critical operational projects with an emphasis on efficiency and customer-focused outcomes. I focused on driving innovative solutions to enhance the customer experience and streamline the service delivery.

Galway City

In 2017, I co-created and launched this new restaurant in a highly competitive environment. I hired, trained, and led a 12-member restaurant team. Key Contributions:- Drove development of concept from online restaurant to food truck and ultimately to physical brick-and-mortar restaurant.- Project managed full renovation of historically protected building, ensured compliance with regulations and preservation standards, and completed project on time and within budget. - Led… Show more In 2017, I co-created and launched this new restaurant in a highly competitive environment. I hired, trained, and led a 12-member restaurant team. Key Contributions:- Drove development of concept from online restaurant to food truck and ultimately to physical brick-and-mortar restaurant.- Project managed full renovation of historically protected building, ensured compliance with regulations and preservation standards, and completed project on time and within budget. - Led business from inception to profitability by leveraging intense market research and product testing. - Reduced operating expenses by 20%, which contributed to profitability increase of 12% annually. Show less

Galway

Earlier in my career, I owned and operated this successful high-volume city center restaurant and assumed full P&L accountability and fiscal oversight.Key Contributions:- Trained and developed 30+ staff members, improved service delivery, and boosted customer satisfaction ratings by 10%.- Directed operations and strategic initiatives that slashed costs 25% through effective inventory control and supplier negotiation, and increased profits by 10% yearly.- Navigated… Show more Earlier in my career, I owned and operated this successful high-volume city center restaurant and assumed full P&L accountability and fiscal oversight.Key Contributions:- Trained and developed 30+ staff members, improved service delivery, and boosted customer satisfaction ratings by 10%.- Directed operations and strategic initiatives that slashed costs 25% through effective inventory control and supplier negotiation, and increased profits by 10% yearly.- Navigated significant decreases in customer footfall and spending while controlling rising costs to keep business afloat during economic downturn that began in 2008 due to global financial crisis. Show less

Galway

This was another entrepreneurial endeavor, focused on developing and deploying a loyalty program. I led a team in successfully building and testing a loyalty system across 40 small- & medium-sized enterprises, gathering valuable feedback, and then making necessary improvements.

Master Of Science - Ms, Accounting And Business/Management

English And German

Leaving Certificate

Leaving Certificate

Biochemistry