Tara Lyons is a Call Center Customer Service Representative at Integral Resources Inc. at Boston Housing Authority.
Boston Housing Authority
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Personnel Security SpecialistBoston Housing Authority Jan 2023 - PresentReport and file reports detailing findings of incidents investigations on over-night shiftMaintained calm composure during emergencies while communicating with local law enforcement and emergency response services.Provided friendly and professional assistance to employees, visitors and customers.Kept highly classified and sensitive information completely confidential.Monitored building and property entrances and exits to detect intrusions and protect assets.Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.Logged packages from varies vendors and delivery services such as Fed Ex, DHL, UPS and AmazonRespond to occasional emergencies. ( Fully trained )
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Covid-19 Screener/TesterMedbar Apr 2021 - Dec 2021Collected information through observation, interviews or surveys.Provided excellent service and attention to customers when face-to-face or through phone conversations.Performed Covid-19 test on patients in their city.
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SupervisorIntegral Resources Inc. Apr 2016 - Jul 2019Monitored employee productivity to provide constructive feedback and coaching on prossessing donors credit card transactions on present employees and new hires.Displayed strong telephone etiquette, effectively handling difficult calls.Complied with company policies, objectives and communication goals.Provided ongoing training to staff needs. -
Call Center Customer Service RepresentativeIntegral Resources Inc. May 2010 - Jul 2019 -
Call Center RepresentativeIntegral Resources Inc. Jun 2010 - Jul 2014Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.Updated customer accounts, addresses and contact information within call management databases.Engaged actively with callers, confirming and clarifying information on credit card transactions.
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Cashier/Customer Service RepresentativeCozy Restaurant Jun 2007 - Nov 2010Operated cash register or POS system to receive payment by cash, check and credit card.Accepted cash and credit card payments, issued receipts and provided change.Answered customer questions and provided store information.Delivered high level of customer service to patrons using active listening and engagement skills.Assisted in trash removal and sanitation procedures to keep aisles and register area organized.Helped customers find specific products, answered questions and offered product advice.
Tara Lyons Education Details
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Youthbuild BostonGed
Frequently Asked Questions about Tara Lyons
What company does Tara Lyons work for?
Tara Lyons works for Boston Housing Authority
What is Tara Lyons's role at the current company?
Tara Lyons's current role is Call Center Customer Service Representative at Integral Resources Inc..
What schools did Tara Lyons attend?
Tara Lyons attended Youthbuild Boston.
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Tara Lyons
Austin, Tx7digitaslbi.com, tapestry.com, yahoo.com, hebsdigital.com, gmail.com, digitaslbi.com, serenaandlily.com1 (617) 8XXXXXXX
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