As an Executive Assistant to CEO and Data Analyst to Divisional Managers, I manage the administrative and secretarial duties in accordance with the requirements of the CEO and executive officers, maintain confidentiality, and exercise discretion when required by confidential information. Furthermore, I enhance executive productivity by providing financial analysis, data manipulation, and development of management tools to simplify information capture. I efficiently and effectively administer the project lead generation program for the sales department. In these positions, I provide maintenance of central costs for finished products and raw materials. I distribute each division’s product price lists, upload and maintain all pricing appropriately in Pronto. I complete preparation, compilation, maintenance and review of financial data in the corporate plan and board reports. Also, I produce presentations for quarterly board meetings and company information briefings. I participate in the preparation of an annual sales and marketing plan. Moreover, I oversee the implementation of the respective business plans to ensure that the respective sales managers meet key deadlines and actions in an efficient and timely manner. I support the CEO in developing business plans for potential opportunities as required. Additionally, I investigate accounting-related projects such as stock to achieve data accuracy. I collaborate with operations, customer service and accounting personnel on a number of projects to improve data accuracy or process efficiency as required. I arrange the Christmas party at the company and manage the organisation of other functions on a regular basis, including catering service as needed. In addition, I provide maintenance of the Company Deployment Program to ensure that all documentation is finalised and submitted to payroll within the required timeframe. I collaborate on special projects as and when required.

As a Personal Assistant for Business Owner, I managed the administrative and secretarial tasks according to the requirements of the business owner by using the brief description for the monthly report and the minutes of meetings. Furthermore, I supervised administration officer and delegated tasks as required. I frequently produced monthly reports from Excel and Loanworks databases. Also, I was responsible for organising editorial and promotional material in an efficient and timely manner. I submitted mortgage applications to billing for usability, affordability, LVR and DVR calculation. Moreover, I managed and maintained credit assessments accordingly. I maintained the customer database for accessing and organising quarterly communications to customers, including the compilation of newsletters. Also, I proactively implemented tracking systems in Excel and Access. I performed invoicing and calculating commission with MYOB. In this position, I collaborated with solicitors, clients, funders, valuers, mortgage insurers and sales representatives to make sure everything was in order for settlement deadlines. I determined areas for improvement and establishment/introduction of new systems and procedures. Additionally, I assisted in product training for salespeople using PowerPoint for presentations. I prepared the conference room for sales presentations and staff meeting. In addition, I performed general office administration duties as required.

• Efficiently and effectively completed the preparation of proposals and presentations for the financial controller.• Planned and organised both domestic and international travel for the National Service Team which consisted of 30 sales representatives, eight national service managers and ten team leaders.• Arranged quarterly meetings and training sessions of national service representatives in Brisbane.• Organised and attended meetings, ensured the financial controller was well prepared for meetings and prepared agenda and minutes in an efficient and timely manner.• Frequently coordinated special event and catering requirements.• Dealt with incoming email, faxes and post and corresponded on behalf of the financial controller when appropriate.• Was responsible for the collation of the monthly board report.• Acted as the national support person for training and enquiries relating to the use of the MS Office suite.• Continually ordered office supplies and arranged office equipment service.• Participated in special projects, such as the review of processes and procedures for the national service divisions.• In the absence of a financial controller, addressed questions and offered to help with questions if necessary.

• Was responsible for dairy management, organising meetings and preparing agenda and minutes in an efficient and timely manner.• Frequently prepared PowerPoint presentations.• Continually compiled monthly board report.• Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.• Planned and organised both domestic and international travel.• Arranged corporate events to take place outside of the work place, such as National Sales Conference and other functions and catering requirements, and also arranged personal events for the general manager.• Prepared and coordinated advertising materials with external sources and provided artwork for marketing tools and special promotions as required.• Maintained office equipment by organising service calls as necessary and obtaining quotations for new office furniture/equipment.• Supervised administration officer on a daily basis and completed stamp study documentation accordingly.• Monitored both office stationery and printed stationery, including yearly review of suppliers.• Processed accounts, including raising cheque requisitions, major expenditure requests and purchasing orders.• Maintained an organised filing system of paper and electronic document of personnel files and records.• Utilised SQLs, text files and Excel to run and format weekly and monthly sales reports.• Performed specific project documentation research and development as requested by the general manager.• Maintained a high-level of professionalism, discretion and confidentiality when dealing with company’s customers and senior managers.