Customer Service And Data Analysis Specialist
Current- Employee Relations: Managed communications with field technicians, ensuring a positive and compliant work environment. Quality assurance processes, reducing error rates by 70%.
- HR Compliance: Ensured strict adherence to regulatory guidelines across all data management functions.
- HR Data Management: Maintained accurate records and collaborated with management on weekly report analysis, contributing to informed decision-making.
- Remote Work Transition: Successfully transition to a comprehensive full-time remote role, effectively managing multiple daily functions.