Lead delivery of engaging and effective internal communications across a large, diverse, changing and fast-moving organisation. Work to inform, engage, and inspire our people, help build advocacy and tell our story for our people locally, regionally and nationally.

• Developed and delivered a communications plan for a fast-paced change programme to enable 2-way communications that shared progress, celebrated success, built awareness and understanding of the organisations and teams merging to form NHS Improvement, and promoted collaboration.• Delivered internal communications to inform and engage approximately 1000 staff across 10 sites.• Created proactive and timely communications, promoted and supported open and clear communication to… Show more • Developed and delivered a communications plan for a fast-paced change programme to enable 2-way communications that shared progress, celebrated success, built awareness and understanding of the organisations and teams merging to form NHS Improvement, and promoted collaboration.• Delivered internal communications to inform and engage approximately 1000 staff across 10 sites.• Created proactive and timely communications, promoted and supported open and clear communication to help support staff engagement. Show less

* Launched new register for independent providers of NHS services, developed a multi-channel plan across digital, stakeholder engagement and media channels, provided advice to address risks and opportunities. * Produced engaging communications and bulletins to NHS providers across England with clear calls to action. * Focused on internal communications as Monitor’s role expanded and staff grew in number from 80 to 450 over two years: arranged staff conferences, events and… Show more * Launched new register for independent providers of NHS services, developed a multi-channel plan across digital, stakeholder engagement and media channels, provided advice to address risks and opportunities. * Produced engaging communications and bulletins to NHS providers across England with clear calls to action. * Focused on internal communications as Monitor’s role expanded and staff grew in number from 80 to 450 over two years: arranged staff conferences, events and initiatives to launch strategy and embed mission, vision and values, launched a new intranet based on user needs, revamped an internal briefing programme, used crowdsourcing to address organisational challenges, put in place continuous improvement in internal communications using analytics and feedback.* Produced and laid before Parliament Monitor's annual reports and accounts. Show less

* Launched a new register for the General Pharmaceutical Council across Great Britain. Created awareness of the requirement to register, motivated professionals to act, generated positive coverage. Introduced a new e-newsletter for external stakeholders.* Other freelance projects included press relations around BT’s Community Connections scheme and the the 30th anniversary of the Disabled Persons’ Railcard, and event managing a themed launch for Brother.

General Dental Council is the UK dental regulator. It sets and maintains standards for the benefit of patients. * Member of the 5-strong executive team, shared collective responsibility to lead the organisation and shape its strategic direction, values, approach to risk, business planning and governance.* Responsible for communications and engagement, providing strategic advice and guidance to the Chief Executive, Council and Committees on communications and reputation… Show more General Dental Council is the UK dental regulator. It sets and maintains standards for the benefit of patients. * Member of the 5-strong executive team, shared collective responsibility to lead the organisation and shape its strategic direction, values, approach to risk, business planning and governance.* Responsible for communications and engagement, providing strategic advice and guidance to the Chief Executive, Council and Committees on communications and reputation management. * Oversaw consultation, engagement and communications on the launch of a new register for 80,000 dental care professionals.* Led the Council’s lobbying in Europe as part of the Alliance of UK Regulators in Europe (AURE).* Established a devolved presence in Scotland to enable more frequent and effective engagement with Scottish patients, healthcare delivery and policy bodies. * Led a directorate of 21 - comprising communications, stakeholder engagement and customer service. Show less

I was recruited as Communications Manager and promoted to Head of Communications in January 2005. * Managed media relations and public affairs to influence key stakeholders.* Ran campaigns and effectively led the response to several high profile investigations. * Established a new brand, website and a range of patient-focused publications. * Produced a quarterly newsletter for c80,000 registrants and launched a stakeholder e-newsletter.* Led organisation-wide projects… Show more I was recruited as Communications Manager and promoted to Head of Communications in January 2005. * Managed media relations and public affairs to influence key stakeholders.* Ran campaigns and effectively led the response to several high profile investigations. * Established a new brand, website and a range of patient-focused publications. * Produced a quarterly newsletter for c80,000 registrants and launched a stakeholder e-newsletter.* Led organisation-wide projects to increase transparency, accessibility and efficiency. * Represented the GDC on working groups to secure change across professional regulation.* Managed contracts with public affairs consultants, web hosts, design and print suppliers. * Introduced a calendar of speaking opportunities and events involving staff at all levels. * Introduced annual perception audit to track progress and refine communications and engagement. * Introduced patient and public involvement mechanisms to inform work and decision-making, including a patient conferences to inform corporate strategy and national roadshows. Show less

Coordinated PR and marketing communications. Delivered a programme of events and exhibition attendance. Managed production of quarterly customer publication.

Press and community relations relating to three government contracts: electronic monitoring in Manchester, court escorting in London and Wales’ first PFI prison. Arranged the official opening of HMP Parc by HRH the Princess Royal.

Press relations for a range of clients including the South African Tourism Board,

Press relations for a range of clients .including Pettit's supermarkets and South Eastern Electricity Board.