Tara Pickering Email & Phone Number

Sydney, Nsw, Au

Regents Park, New South Wales, Au

Uphold superior standards of customer service levels of The Hamper Emporium, Maggie Beer e-Commerce and Gifts Australia brands.Continually improve, introduce and utilise our systems and technology to improve efficiency and customer satisfaction, to maintain our position as Australia’s leading online gifting solution.Train, lead, develop and coach the Corporate Sales and Customer Service Teams, especially during peak seasons of business such as Christmas, to reach team targets.Build strong and trusting relationships with future and current corporate clientsBuild and maintain strong relationships with customers, colleagues and suppliersContinually improve and streamline order processing, customer service processes and internal workflowsPromote company products and services to corporate clientsGrow the portfolio of corporate clients.

Regents Park, New South Wales, Au

Build strong and trusting relationships with future and current corporate clientsBuild and maintain strong relationships with customers, colleagues and suppliersContinually improve and streamline sales processes and pipelinePromote company products and services to corporate clientsGrow the portfolio of corporate clients.Recruit,train and coach seasonal staff over peak periods.

Regents Park, Nsw, Au

Regents Park, Nsw, Au

Chatswood, New South Wales, Au

Managed a $4.5 million portfolio of major shopping centres in NSW & ACT.Recruitment & management of 380+ staff.Generating new business of $250,000 since starting the role.Building & nurturing key client relationships.Performance management inclusive of KPI’s.Management of 48 stores across NSW & ACT.Training of Area Supervisors across Australia & New Zealand.Contract management & payroll.Event & logistic management.

Cannon Hill, Queensland, Au

Educated customers about the brand to incite excitement about the company’s mission and values.Followed merchandising guidelines to present visually appealing displays.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.Engaged with customers in a sincere and friendly manner.Completed all daily tasks and special assignments with an efficient and quality-driven approach.Monitored security and handled incidents in a calm and professional manner.Trained and developed team members on a new POS system.Instructed staff on appropriately handling difficult and complicated sales

Chatswood, New South Wales, Au

Recruited, interviewed and hired individuals who would add value, dedication and joy to theteam.Screened all applicants based on their qualifications and background.Promptly corresponded with all applicants and coordinated and conducted interviews.Led a comprehensive technical intensive and sales standards training for over 200 staff membersover a three-week period. This was broken down into a management four day intensive andfollowed by half day training sessions for casual staff.Supervised a team of 80 sales staff.Promptly resolved all customer requests, questions and complaints.Exceeded regional sales target by 50%.Strategically scheduled team members to maintain optimal staffing levels at all times.

Mechanicsville, Virginia, Za

Bachelor Of Business, Human Resources Management And Services

Bachelor Of Design Studies

Hsc