As Office Manager I handle all scheduling, dispatching, marketing, contract sales and retention and assist with install coordinating, permits, licensing and product registration.Last year I increased our contract sales by 27%, resulting in $57,000 adding to overall sales; representing 3% of total sales. In the same period our customer retention was 98.7%

Provided administrative support to Director of Operations, assisting with accounts receivable/payable and managing social media and marketing, in addition to other general administrative tasks such as research and correspondence.

Greet prospects, show apartment communities, assist with leads, resident relations, process rental applications, background checks and credit reports, oversee move-ins/out inspections, take maintenance requests and follow up, provide customer service to existing tenants on behalf of property management companies, summarize pricing and leasing terms, follow up on customer leads, rent and utility collections. Assist with word processing and data entry, creating data reports, scheduling, and problem solving. Experience across multiple property types and asset classes.

Greet prospects, show apartment communities, assist with leads, resident relations, process rental applications, background checks and credit reports, oversee move-ins/out inspections, take maintenance requests and follow up, provide customer service to existing tenants on behalf of property management companies, summarize pricing and leasing terms, follow up on customer leads, rent and utility collections. Assist with word processing and data entry, creating data reports, scheduling, and problem solving. Experience across multiple property types and asset classes.

Responsible for booking and hiring of talent for the venue and event planning. This included negotiating contracts and guarantees, writing and handling press release, overseeing cancellations and rescheduling, travel accommodations and logistics, managing vendors, and ensuring that the needs of the talent and the needs of the venues were met. This often required juggling many moving parts such as setting up rooms, equipment, and managing marketing, budget, and ticket sales. This lead to booking and managing national tours for bands.

Responsibilities included weekly advertising of properties in Washington Post in addition to all online advertising channels, showing properties, processing applications, credit reports and background checks, leasing properties, rent collection, rental references, managing insurance, tracking and billing utilities, correspondence with owners and tenants, preparing monthly statements, renewal of licenses, negotiate lease renewals, inspecting properties for leaks and damages and move in/out reports, tracking repairs, schedule and order maintenance. This position relied on managing correspondence and acting as a liaison between building management, owners, occupants, and contractors, while providing general office support and administrative assistance.