Orchestrate operations to achieve over $450,000 in fundraising revenue, surpassing goals by 105% within the first six months. Recruit, train and manage multiple volunteer programs, including executive and junior boards enhancing engagement and retention. Utilize CRM to manage multiple budgets and forecastsGenerate and manage communications for multiple campaigns, including emails, newsletters and social media posts.Develop and cultivate community partnerships. Work alongside philanthropic giving programs to increase employee engagement and ACS brand recognition.Lead, plan and execute the Making Strides Against Breast Cancer walk, earning regional recognition for its success.Represent the organization in media and community events, increasing brand visibility and engagement.

Directed a comprehensive fundraising campaign, generating over $1 million and increasing donor retention.Oversaw a communications team, enhancing mission-based messaging and increasing online and direct mail giving by 40%.Managed Volunteer Coordinator, ensuring effective volunteer training, mentoring and leadership.Implemented a Stewardship department to deepen relationships and engagement.

· Provide direct oversight to a team of data professionals that aid in increasing database integrity, consistency, support and effective organization. · Project Manager for cross-functional teams for comprehensive CRM quarterly updates which include project planning, documentation and testing.· Primary liaison between the technology team and CEO, COO and CFO on reports, financial overviews, forecasts, and deployment of marketing communications.· Create and present hard data and dashboards for the $8.4mm+ departmental budget to the CFO and VP of Development to keep cash flow for the institution on projected pace.· Implemente a cultural shift to embrace data driven decision making across multiple departments.· Creates process documentation and training materials for the database which led to a company-wide standardization of protocol and an increased use of data analytics to inform business decisions increasing direct mail campaign revenue by 50%. · Works with the Senior Director of Development in overseeing data information with third-party call center, increasing the number of contributions by 103%.

· Developed a new training procedure for new hires as well as current employees, on the proper way to execute database Standard Operating Procedures as well as additional programs within the organization. New hires brought in after implementation of these procedures led to increased productivity earlier in their tenure and led to higher retention rates due to their sense of accomplishment and job satisfaction.· Executed direct mail and email campaigns for Marketing and Development departments.

· Analyzed performance data dynamically adjusting pricing to manage the sale of the two highest grossing shows in company history. · Created and implemented standard operating procedures for all departments across the organization increasing data integrity, functionality and production. · Managed daily box office operations of single ticket, subscription and event sales.· Created and maintained season ticket packages, tickets for performances and patron fundraising records in the database. · Acted as a personal development liaison for high-level patrons and donors which led to increased and strengthened donor relationships. · Accessed and processed donation requests, contributions and acknowledgements for the fundraising department.

· Ensured ticketing needs were met both externally and internally while maintaining a high level of customer service and product knowledge.· Assisted Box Office Manager in ensuring that ticketing needs were met for sponsors, VIP’s, artists and staff.

· Initiated five key corporate partnerships within two months of employment increased growth in revenue by 50%.· Designed and Implemented sales office infrastructure.· Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

· Managed two Convention Service and one Catering Manager with the planning and coordination of meetings and conventions of 600+ attendees.· Served as a liaison for leaders, clients, internal departments and external vendors.· Created Banquet Event and Event Orders in database for internal meetings and conferences. · Coordinated executive calendar and client travel arrangements.

· Managed daily payroll and time and attendance database, coordinated, scheduled and arranged Executive Steward's meeting and travel calendars, created agendas for internal meetings.· Served as an administrative liaison for leadership and multilingual employees.

· Managed administration office staff and volunteers. Provided administrative support for four supervisors and up to fifty clients.· Founded and lead behavior guidelines review board and, daily meetings presenting data about clients for assessment purposes· Wrote and published a client centered narrative for The United Way· Communicated with individuals of all ethnic and cultural backgrounds on a daily basis and resolved internal house conflict between residents..

· Answered and documented crisis calls in ALICE database. · Developed and lead a weekly orientation group.· Performed weekly room inspections.· Facilitated client intakes and exits· Acted as a mediator to resolve resident conflicts.· Arranged transportation for residents. · Maintained office schedule and calendars.