Service Excellence Specialist
CurrentMy role ensures that guests are receiving top-notch guest service in all aspects of their gaming experience and that our associates have all the tools they need to provide the best service to our guests.
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@coushattacasinoresort.com
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Tara St Clair is listed as Service Excellence Specialist at Coushatta Casino Resort, a with 585 employees, based in Kinder, Louisiana, United States. AeroLeads shows a work email signal at coushattacasinoresort.com and a matched LinkedIn profile for Tara St Clair.
Tara St Clair previously worked as Master Trainer at Coushatta Casino Resort and Tribal Development Sr. Specialist at Muckleshoot Casino. Tara St Clair holds Bachelor Of Science - Bs, Psychology, Law And Justice, 3.8 from Central Washington University.
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I have enjoyed working in Tribal gaming for almost my entire work history, starting when I turned 21 and hadn’t ever visited a casino before. My career began handing out food orders and branched off over the years into the Master Trainer position I currently hold. I enjoy what I do most because I love to see the “ah-ha!” moments as people learn something new. I love learning new things myself, so naturally this would be a highlight in my role. I have been in training for several years now and have had opportunities to discover new things which have helped me to grow in my career. The art of content writing and facilitation is expansive and constantly changing to adapt to the times, therefore I am constantly in my element of developing and growing. I have had many accomplishments I am proud of which make this journey even more fun. I apply this same thinking when facilitating. If I can help others to make their learning journey fun and invigorating, then I have done my due diligence. One major project I have had the pleasure of executing was our organization’s New Hire Orientation. Our team was able to take it from a 90% policy-driven snooze fest to an engaging, interactive customer service oriented orientation, while still providing the policies and procedures in an efficient way. This has helped our new associates be fully prepared to fit into the service driven culture we are so proud to offer our guests. Having the opportunities to learn new things excites me in my career; being able to pass that on is even better. I have successfully certified in NetSpeed Leadership Development and work with our middle-management team to help them develop their skills and lead their teams more effectively. I like to believe a lot of learning happens with dialogue and sharing of experiences, and being able to lead those conversations is a great skill that I am continuously developing. There are many talents, skills, and abilities I am proud of and use to contribute to the overall success of my organization. I know my day’s work is done right if my project is to make a positive impact on my company and our associates.
Listed skills include Team Building, Leadership, Leadership Development, Training, and 2 others.
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Kinder, La
My role ensures that guests are receiving top-notch guest service in all aspects of their gaming experience and that our associates have all the tools they need to provide the best service to our guests.
Activities and Societies: Phi Theta Kappa Honor SocietyGraduated in March of 2020 with a 3.4 Cumulative GPA
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Tara St Clair works for Coushatta Casino Resort.
Tara St Clair is listed as Service Excellence Specialist at Coushatta Casino Resort.
AeroLeads has found 1 work email signal at @coushattacasinoresort.com for Tara St Clair at Coushatta Casino Resort.
Tara St Clair is based in Kinder, Louisiana, United States while working with Coushatta Casino Resort.
Tara St Clair has worked for Coushatta Casino Resort and Muckleshoot Casino.
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Tara St Clair holds Bachelor Of Science - Bs, Psychology, Law And Justice, 3.8 from Central Washington University.
Tara St Clair is listed with skills including Team Building, Leadership, Leadership Development, Training, Customer Service, and Event Planning.
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