Respond to incoming customer calls/emails regarding issues, service questions and general concerns within 48 hrs.Maintain accurate quarterly inventory count utilizing Sage SoftwareReconcile shipments and follow through with suppliers to correct discrepanciesEnsure ISO 9001 guidelines are followed, update system to reflect new status for each event.Prepare finished product for shipment and work with logistic companies to schedule pickup.Work closely with Accounting Dept and complete data entry in Sage Software for Accounts Payable and Accounts Receivable.Perform HR duties for team of 22 employees including time keeping, onboarding/offboarding, performance reviews, etc.

Why Choose Me As Your Agent?When you work with me, you will receive a knowledgeable and professional real estate agent, a committed ally to negotiate on your behalf, the systems in place to streamline buying your home and the backing of a trusted company, Keller Williams Realty. Why Work With A Keller Williams Agent? Looking to sell your home? As a real estate associate of Keller Williams Realty, you will now have access to over 170,000 associates across the country to help you sell your property. With our technology, we are leading the way in how homes are sold and purchased through online marketing. Through our KWLS, your listing will display on top name sites like Zillow and Trulia to get you the most brand exposure to your home. Looking to purchase a home? With our KW Technology and advanced websites, searching for properties that are active on the MLS is a breeze. Now you can search 24/7, save properties to your profile to view later and schedule showings with me so you can see these properties in person. My job is to make the real estate buying process that much simpler and as a real estate associate of Keller Williams Realty, we are doing just that. Our company prides ourselves in staying on the cutting edge of technology and if you select me as your real estate agent, you will receive all of this and more. You could never find a more dedicated, energetic, or focused agent to represent you. Please give me a call for a no obligation assessment of your needs!Tara Guerdet919-437-6558

Recruited and retained 25+ employees over 4 teams: Merchandise Support, Stock, Fulfillment and Delivery Teams.5 employees promoted to leadership positions.Team cash call 7 times for Department of the Month.Used Tableau Reporting, Workday, KPI Report, SIM programs daily.6 team members won cash call wins and 4 All Star employeesBi-annual inventory results with improved shrinkage/unit variance under 2% shrinkage.ERT member2019 President's Cup Winner (Jim Category)

Hired, supported and coached 10+ employees over 3 teams: Stock, Fulfillment and Delivery Teams.Acquired department productivity goals for 100% fulfillment, stocking and delivery daily.Ensured accurate inventory management and achieved shrinkage goals under 2%.

Participated in launch of the company's 2nd Last Chance store.Conducted group interviews, partnered with Store Manager and Regional HR Manager to hire 25+ employees for BOH Team.Team processed over 400,000 units in just over 2 months for a successful store opening.Oversaw inbound and outbound shipments, communicating with trucking companies to schedule deliveries daily.Supported Rack Stores with physical inventory.Partnered with Department Managers and Store Manager to achieve successful daily sales goals.

Taught and mentored 45+ employees.Supervised 7 departments working on the overnight shift.ERT memberAchieved department productivity goals of 70% PI by developing and executing a business plan.Utilized WMS, troubleshooted issues through research and problem solving.

Developed Standard Operating Procedures that all warehouses across the company applied to increase efficiency/productivity reducing overall warehouses from 5 warehouses across the country to 2 warehouses.Exceeded 2% shrinkage goal for every inventory performed.Engaged with Corporate counterparts to develop a Warehouse Management System that allowed an automated, efficient process for maintaining inventory.ERT memberOperated forklift, narrow aisle reach truck, electric pallet jack, manual pallet jack.

Monitored 20-30 account native ticketing systems, evaluated and prioritized work.Supported 18-25 team members by utilizing IBM tools designed for managing server, data bases, middleware, application security, and for maintaining a strong audit posture.Ensured urgent priority tasks were handled within deadline. Coordinated with Level 2 or Level 3 support to troubleshoot server issues on non-reporting servers.Worked to standardize repeatable tasks and steps across 35 accounts within a team while providing coaching and mentoring to the junior team members.Provided on-going training for 5 Dispatchers holding monthly meetings to review and resolve issues dispatchers encountered within their departments.Taught 2 classes for new hire training: Business Etiquette and Business Conduct Guidelines.