・Managed New Product Introduction (NPI) builds of ODM project through EVT, DVT and PVT phases by working closely with R&D, production PM, procurement teams and vendors to achieve project timeline・Increased 5% margin of existing product by developing cost evaluation project, analyzing BOMs and collaborating cross-functional teams ・Facilitated the World Economic Forum Lighthouse certification process Vietnam by creating presentation content, presenting to auditors of smart manufactory, hosting auditors during site visiting, and producing videos for 41R technologies

・Reduced 20% of accident total cost by implementing fleet usage operational project for fleet accident occurrences including establishing internal fleet usage policy, accident report creation, analyzed fleet usage and managed vehicle maintenance with department leaders to keep the excellent vehicle condition・Head of internal fleets insurance applications, negotiated with multiple insurance companies for vehicle insurance to find the competitive pricing which resulted total insurance price to decrease by 20%・Analyzed historical and forecast data to evaluate progress towards budget and resource targets for APAC market which included inventories and internal fleets・Communicated weekly cross-organization project teams, providing stakeholders feedback and project updates・Coordinated with cross-functional teams (internal and external) on custom clearances, insurance applications, license registrations and vehicle preparation for company fleets to ensure that vehicles were ready to test drive for new store opening and events

・Hit over 100% attainment rate of quarterly delivery target by initiating delivery project plan(including manpower arrangement, delivery capacity, pipeline monitoring management etc...), processes monitoring, managing risks and escalated cases solving・Negotiated with HQ project team to establish project deliverable definition, task scope, tack sequence and schedule commitment in order maximize project plan efficiency・Managed, planned, and implemented vehicle preparation by following up on operational tasks, overseeing logistic, delivery hub management, PDI, detailing, charging and license registrations・Collaborated closely with cross-functional leaders (including sales, service, homologation and logistic team) to execute with excellent delivery processes which resulted in achieving delivery target・implemented effective logistic strategies to improve lead times and reduce transportation costs

・Recognized as a top by consistently receiving high score with 100% of customer satisfaction surveys by answering customer needs, providing excellent delivery instructions and follow-up calls to ensure customers were satisfied ・Achieved 3,000 deliveries within one month by providing hub management and registration documents organization processes (Location : Hong Kong)・Managed over 100 customers pipelines for delivery processes including payment collections, registrations, insurance confirmations, charging installations and inspections・Developed and enhanced delivery process by build collaborative relationships with internal and external departments to provide the best practice delivery experiences・Worked cross-functionally across services and logistic to coordinate of vehicle shipments and customs clearances to prepare shipments of vehicles on targets・Created the communication channels with customers which resulted in enhancing the delivery process to meet the market needs・Created data reports and dashboards for the team as an efficient management tool for daily operation process

・Managed over 7 vendors which included over 20 beauty brands with over 500+ SKUs that resulted in monthly sales of NTD 35million・Increased 10% YTD sales by analyzing historical data to evaluate brand performance and recommended action plans for sales improvement・Utilized forecasting and demand planning to accurately predict sales trends and optimize inventory levels, and ensure sufficient stock availability while minimizing excess inventory costs・Managed and developed merchandise assortment, seasonal strategies, product knowledge and new launch product promotion planning・Managed counter inventories by monitored weekly and monthly stock levels to identifying product performance results, replacing replenishment orders and re-managing store SKUs. ・Managed over 35 counters for new store openings by providing inventory planning, store capacities, product assortment, counter installation and product orders to ensured seamless workflow and successful openings.・ Oversaw the logistic management process, coordinating the timely delivery of products from vendors to company’s warehouse and stores・Collaborated with vendors and logistics providers to ensure efficient transportation and distribution of goods, minimizing shipping delays and optimizing delivery schedules

・Managed multiple clients, established customer relationships by responding to assist client on placing orders and tracking order status to ensure delivery of goods in the timely manner・Client development, providing customized product services, market research analysis, and product positioning・Collected and analyzed customers feedback, and provided business proposal for customer service and product improvements

・Assisted customers with apparel selections by understanding their inquires, providing style tips and selecting apparel that best suited their body type.・Achieved weekly and monthly sales goal by serving store in all area and answering customers’ questions.

・Recognized as a Top sales, exceeding sales target by average sales of $400 per hour ・Established strong relationships with customers by giving personal advice and customized clientele.・Provided excellent customer service by answering customer inquiries and needs.・Managed seasonal floor plans including planning store window displays, styling mannequins, and coordinating store display in line with brand’s trend and strategy・Managed daily department shipment and inventories

・Work with a team to analyze industry trends, customers inquiries, and needs.・Provided marketing support by providing relevant marketing plans to company.・Developed teamwork through collaboration with other teammates.