Tara Yukawa work email
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I’m a seasoned, laser-focused, VP of Operations & Customer Success showcasing over 20 years of expertise in diverse customer-centric leadership roles across various industries. Throughout my career, I have established a proven track record in leading operational optimization initiatives, including scalable resourcing models and digital strategy across technology, insurance, healthcare, transportation, real estate and finance verticals.I’m recognized for my ability to deliver measurable results and create impactful experiences that elevate brand reputation and drive sustainable business growth.My key areas of expertise: Marketing Strategies & Execution, Customer Relationship Management, Team Leadership, Client & Stakeholder Relations, Product Messaging & Services, Business Development & Operations, Budget Management & Cost Controls, Revenue Generation, Global & Revenue Operations, Agile Project Management, Strategic Partnerships, Cross-Functional Collaboration, Strategic Planning & Design, AI Strategies, and KPIs, Data & Metrics.A few of my career highlights include: Educational Background: Exemplary academic qualifications, with a Bachelor of Arts in English from Texas Woman’s University. Led operational optimizations at Extu, increasing EBITDA from $6.6M in June 2023 to $9.03M in 6 months against a target of $8.1M. Built flexible and scalable resourcing model/framework at Extu leveraging BPO and contractor relationships. Established two BPO relationships in the Philippines/Mexico City, and customized ENT Upwork infrastructure to meet Extu’s business needs. Led AI strategy and implementation at Extu in 2024, delivering a 61% hike in content volume through AI-driven content creation, alongside email, chat, and voice initiatives. Implemented agile project management methodologies at Dun & Bradstreet in 2019, driving a 21% improvement in team efficiency. In my spare time, I host a monthly call for Women Who Mean Business cohorts from The University of Texas at Austin McCombs School of Business. I’m involved in Leander Little League Baseball. I enjoy performing arts. I’m a Frida Kahlo fan (Dos Fridas is my favorite work) and in 2024, I achieved my bucket list of seeing it in person. I look forward to meeting you! You can reach me at tara.yukawa@gmail.com.
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Founder, CeaSagevaultAustin, Tx, Us
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Vp, Operations & Customer SuccessExtu Jul 2024 - PresentAtlanta, Georgia, UsSpearheaded and managed revenue for Extu, a channel technology company, overseeing $14M annually from enterprise-level accounts, supervising a team of 8 direct and 10 indirect reports, and coordinating logistics with 16 vendors. Led global content, digital strategy, and development across technology, insurance, and finance verticals for Extu’s markets in the US, Canada, Australia, New Zealand, Singapore, and the UK. Steered and guided operational excellence across three product lines, and drove full creative execution of global email and social campaigns for >4,000+ SMBs. Led operational optimization initiatives focused on elevating people, processes, and technology, including “right-sizing” a region and extensive change management efforts, which boosted EBITDA from $6.6M in June 2023 to $9.03M in 6 months, surpassing the $8.1M target for 2023. Formed strategic partnerships to build scalable resourcing models, leveraging onshore/offshore resources, to enable higher velocity and reduce costs across the organization. Leveraged stellar customer relationship management, strategic planning, and performance analysis strengths to enhance partner satisfaction, boosting the NPS by 10 points in 2020. -
Vice President, Global OperationsExtu Jul 2023 - Jul 2024Atlanta, Georgia, Us
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Vice President, Marketing SolutionsExtu May 2022 - Jun 2023Atlanta, Georgia, Us
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Director Of Digital, Content & Campaign ManagementExtu Aug 2019 - May 2022Atlanta, Georgia, UsChannel-marketing technology where I was responsible for digital and content strategy, enabling channel partners to be always-on demand gen engines. I lead global content and digital strategy and development across all technology, insurance, and finance verticals for OneAffiniti’s US, Canada, Australia, New Zealand, Singapore, and UK markets.
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Leader/Senior Manager, Global Web Management & StrategyDun & Bradstreet Jul 2016 - Aug 2019Jacksonville, Fl, UsLed global strategy and operations for 80+ websites across all segments and business units for Dun & Bradstreet's global markets, achieving significant milestones. Implemented agile project management methodologies, yielding a 21% improvement in team efficiency by 2019. Orchestrated a 75% lift in conversion rates in 2018 through the development of a new strategy for product messaging and user experience (UX). Showcased strategic planning, stakeholder engagement, qualitative testing, and UX design to influence stakeholders and implement innovative messaging, design, and functional experiences. -
Account Supervisor/Business Development DirectorSherry Matthews Group Oct 2007 - Jul 2016Austin, Texas, UsLed marketing campaign strategy and development, encompassing internal/external communications and multilingual campaigns, with a specialized focus on healthcare and consumer digital experiences. Managed annual marketing budgets totaling $10M, achieving measurable ROI and generating $20M in annual revenue. Applied expertise in strategic planning, multichannel marketing, budget management, and revenue generation to drive impactful campaign outcomes. Led a dynamic team of up to 12 subject matter experts, agency leaders, and a staff of five to produce new business proposals. Spearheaded collaborative efforts in proposal strategy, creative development, and tactical recommendations aligned with comprehensive campaign strategies, including paid media, events, PR, web, social media, promotions, and more. Managed the entire RFP response process, overseeing content coordination, assignments, timelines, resource allocation, implementation, writing, and quality control. Collaborated closely with the CFO and department leaders to develop proposal budgets, ensuring fiscal responsibility and strategic alignment. -
Copywriter/Account Executive1400 Words May 2006 - Oct 2007Dallas, Tx, UsLed copywriting and brand development for range of clients including Art Institute of Chicago, Pier 1, Nestlé, Fossil, American Standard, Corner Bakery, and Tuesday Morning. -
Copywriting Intern1400 Words Jun 2005 - Sep 2005Dallas, Tx, Us
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Marketing Assistant/Community Relations, Lantana Master-Planned CommunityRepublic Property Group 2004 - 2005Dallas, Texas, Us• Presented to potential residents• Generated reports to assess traffic patterns and prepared marketing research reports for 12 builders within the master planned community• Edited quarterly community newspaper• Assisted in event planning for communities
Tara Yukawa Skills
Tara Yukawa Education Details
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Texas Woman'S UniversityEnglish -
Universidad De GranadaSpanish Language And Culture
Frequently Asked Questions about Tara Yukawa
What company does Tara Yukawa work for?
Tara Yukawa works for Sagevault
What is Tara Yukawa's role at the current company?
Tara Yukawa's current role is Founder, CEA.
What is Tara Yukawa's email address?
Tara Yukawa's email address is ta****@****iti.com
What is Tara Yukawa's direct phone number?
Tara Yukawa's direct phone number is +151277*****
What schools did Tara Yukawa attend?
Tara Yukawa attended Texas Woman's University, Universidad De Granada.
What skills is Tara Yukawa known for?
Tara Yukawa has skills like Advertising, Copywriting, Marketing, Press Releases, Social Media, Digital Media, Strategy, Social Media Marketing, Marketing Communications, Editing, Event Planning, Copy Editing.
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