Provided comprehensive patient care in an outpatient orthopedic and sports-focused clinic, primarily serving an active adult population with diverse musculoskeletal conditionsDeveloped expertise in managing complex co-morbidities while addressing musculoskeletal impairments, tailoring treatment plans to optimize patient outcomesMastered the use of RainTree EMR for efficient documentation, scheduling, and patient management

Delivered patient care in a dynamic outpatient orthopedic setting, primarily serving an adult population with diverse musculoskeletal conditionsDeveloped and refined manual therapy skills, including soft tissue mobilization for sub-occipital and paraspinal musculature, and post-operative scar tissue in addition to joint mobilizations for the shoulder, spine, and patella, among othersUtilized RainTree EMR system for accurate and efficient patient documentation, ensuring comprehensive treatment records and compliance with clinical protocols

Facilitated effective communication in English Helped students navigate language rules and structureGuided students to build vocabulary and develop effective writing Created space for discussion and flexibility around cultural differences in language use

Gained experience with a diverse balance and vestibular patient population, including individuals with mild traumatic brain injuries from military service, post-stroke rehabilitation, and age-related conditions in the geriatric populationMastered the use of WebPT EMR for streamlined patient documentation and accurate and efficient care coordination

Honed my ability to interact with a diverse community of patientsLearned common outpatient diagnoses and treatmentsAssisted therapists in the administration of various therapy treatments and programs Maintained a clean and functional clinic, gym, and treatment room area

Managed one branch of Morris Allen consisting of 5 teachers and 55 weekly classes Mentored and assisted new teachers with curriculum development and classroom management Created systems and organization to simplify daily and weekly tasks for staff Conducted classroom observations to provide constructive feedback and to support teacher developmentAddressed and resolved customer concerns to ensure retention Intervened and course corrected problematic employee behavior to minimize disciplinary actionTaught 10 two-hour classes per week with up to 12 students ranging in age from 8 to 18 years old

Taught 15 two-hour classes per weekManaged class sizes of up to 12 students ranging in age from 3 to 18 years oldAssisted in adapting curriculum used across 6 company branchesMet with parents biannually to discuss student progress and issue reportsAttended annual professional development Met with potential customers in person and over the phone to encourage enrollment

Taught immersion English to children ages 4-8Taught developmental English to children ages 9-16Instructed a variety of subjects including Language Arts, Grammar, Speaking, Phonics, Reading, Math, Physical Education, Science, and WritingAssisted in scheduling, lesson planning, and gradingAssessed student skill levels upon entry

LOAN SERVICE REPRESENTATIVE (September 2010 - June 2012)Trained and assisted 3 new employeesHelped supervise and ensure continued development of 5 staff membersReviewed credit reports to approve or deny loansCounseled members on budgets and responsible spendingOpened new accounts and certificates of depositMaintained a balanced cash drawer with US Dollars and foreign currencyOperated computer terminals, phones, and other office equipmentEnsured proper documentation was on file for all transactionsCreated working relationships with 3 local car dealerships and other financial institutions to better serve our membersMEMBER SERVICE REPRESENTATIVE (March 2010 - September 2010)Provided customer service to over 100 members in person or over the phone dailyOpened new accounts and certificates of depositMaintained a balanced cash drawer with US Dollars and foreign currencyOperated computer terminals, phones, and other office equipmentWired funds and Western Unions on member's behalfDiligently monitored for fraud, phishing, and other malicious activity

Promoted Seattle Seahawks during their summer campHelped organized autograph sessionsSold kids club membershipsSupervised children during recreationAssisted sponsors and advertisersEncouraged community involvement and appreciation