Tara Albaugh Email & Phone Number

Seattle, Washington, United States

Provide leadership for all activities associated with successful creation and management of clinical applications governance structure, revamp of Informatics Portfolio, and management of varying projects.• Responsible for successful creation and ongoing program management of FHCC clinical applications portfolio governance structure including CIS Steering, Provider Ops, Clinical Nursing Ops, Clinical Design Advisory, Supportive Care, Enterprise Clinical Application Standards… Show more Provide leadership for all activities associated with successful creation and management of clinical applications governance structure, revamp of Informatics Portfolio, and management of varying projects.• Responsible for successful creation and ongoing program management of FHCC clinical applications portfolio governance structure including CIS Steering, Provider Ops, Clinical Nursing Ops, Clinical Design Advisory, Supportive Care, Enterprise Clinical Application Standards Councils• Management of Clinical Applications intake funnel for a variety of enhancements to Epic, integration of Third-Party Applications, and more.• Created FHCC Policy Subcommittee; led efforts establishing organizational process for new policies, existing policy review and approvals, new policies and more.• Served as interim Clinical Informatics Manager from May ‘23 to March ’24 in addition to performing Program Management role responsibilities.• Review contracts as appropriate for select contractors/application vendors as well as work through SOP’s with operational partners.• Complete renovation of Clinical Informatics Portfolio / Program• Management of varying projects, including Tiger Team approach as needed.• Built, implemented, and managed end-to-end Go Live Support framework for multiple complex implementations across FHCC.• Daily communicate and lead presentations to all levels of clinical and application leadership, staff, contractors, etc. Show less

Seattle, Washington

Collaborate with system medical informatics, regional clinical operation executives, and information system leaders to strategically plan and initiate clinical transformation. • Created, and delivered multiple COVID response processes, led collaborative implementations, provided physician, and clinical team support, training initiatives, and tracked on-going optimization platform.• Developed multiple COVID testing processes, three geared toward COVID compliance and driving revenue… Show more Collaborate with system medical informatics, regional clinical operation executives, and information system leaders to strategically plan and initiate clinical transformation. • Created, and delivered multiple COVID response processes, led collaborative implementations, provided physician, and clinical team support, training initiatives, and tracked on-going optimization platform.• Developed multiple COVID testing processes, three geared toward COVID compliance and driving revenue back into the hospitals and clinics. • Oversaw planning and execution of informatics training support, optimization, and Epic efficiency needs to achieve improvements in system usage, streamline front office and clinical workflows, and reduce burnout serving 2200+ providers and staff in over 500 departments.• Led informatics team through many full cycle large / small scale clinical and technical implementations delivered with quality, on time, and within budgetary parameters.• Achieved Informatics pillar objectives and optimized staff performance. Show less

Seattle, Washington

Identified, assessed, consulted with stakeholders, and coordinated enterprise-wide functions in relation to CI. Coordinated and managed diverse Ambulatory CI team and Epic physician and clinical support needs.• Managed a high functioning Ambulatory CI team, including interns, and provided a positive supportive work environment for those to learn and grow professionally.• Evaluated and recommended optimizations or suggestions for innovative approaches in the ambulatory clinical and… Show more Identified, assessed, consulted with stakeholders, and coordinated enterprise-wide functions in relation to CI. Coordinated and managed diverse Ambulatory CI team and Epic physician and clinical support needs.• Managed a high functioning Ambulatory CI team, including interns, and provided a positive supportive work environment for those to learn and grow professionally.• Evaluated and recommended optimizations or suggestions for innovative approaches in the ambulatory clinical and operational spaces that aligned with PSJH system standards.• Drove quick resolution in supporting team with Epic escalations, critical issues, problems, delays in production impacting local ministry. • Promoted to Sr. Regional CI Manager within 8 months. Show less

Seattle, Washington

Integral part of Swedish Medical Group’s Best Practice Team. Married operational and clinical workflows based on departments’ needs with Epic best practice efficiency techniques. Created the organization’s ambulatory provider efficiency program serving 200+ caregivers with others on the waitlist. • Designed, developed, and implemented ambulatory Home for Dinner (HFD) Clinical Training Platform, tracking tools, and training resources including 100-page Clinical Quick Start Guide geared… Show more Integral part of Swedish Medical Group’s Best Practice Team. Married operational and clinical workflows based on departments’ needs with Epic best practice efficiency techniques. Created the organization’s ambulatory provider efficiency program serving 200+ caregivers with others on the waitlist. • Designed, developed, and implemented ambulatory Home for Dinner (HFD) Clinical Training Platform, tracking tools, and training resources including 100-page Clinical Quick Start Guide geared to promote and support providers’ Epic usage and documentation efficiency. • Provided and managed Epic Optimization Support portfolio to approximately 200 SMG providers in Primary Care, Cardiology, OBGYN, Pediatrics, & Express Care. Initial success showed 1 – 1.5 hr. /day saved. • Authored, planned, and facilitated numerous Epic 1:1 and whole group Epic training sessions.• Developed and managed end-to-end implementation of 2017 Epic Upgrade Physician support plans.• Redesigned, implemented, and managed Swedish Medical Group’s New Provider Training Program. Show less

Minneapolis, Minnesota

Served as an Epic expert and liaison between IS and clinical staff. Coordinated various projects. Performed system design and testing. Tracked system development by working closely with coders / developers.• Designed and developed new 2016 New Employee Orientation (NEO) EpicCare curriculum. • Managed ongoing development of materials for NEO Ambulatory courses and other training sessions.• Led weekly new employee EpicCare courses. • Developed and launched Super User training… Show more Served as an Epic expert and liaison between IS and clinical staff. Coordinated various projects. Performed system design and testing. Tracked system development by working closely with coders / developers.• Designed and developed new 2016 New Employee Orientation (NEO) EpicCare curriculum. • Managed ongoing development of materials for NEO Ambulatory courses and other training sessions.• Led weekly new employee EpicCare courses. • Developed and launched Super User training course and documents.• Organized, developed, and delivered Epic training sessions for Clinics and Surgery Center (1000+ users). Show less

Minneapolis, Minnesota

Designed and led in person and web-based end user trainings on assigned Epic functionality to new and existing Ambulatory and Patient Financial Services team members. • Updated and maintained accuracy of all curriculum materials based on software and organizational enhancements (25+ courses combined covering multiple Epic applications/modules). • Utilized Storyline, Captivate, and Camtasia programs to develop eLearning and tutorials for end users.• Provided on-site assistance to… Show more Designed and led in person and web-based end user trainings on assigned Epic functionality to new and existing Ambulatory and Patient Financial Services team members. • Updated and maintained accuracy of all curriculum materials based on software and organizational enhancements (25+ courses combined covering multiple Epic applications/modules). • Utilized Storyline, Captivate, and Camtasia programs to develop eLearning and tutorials for end users.• Provided on-site assistance to physicians, nurses, and staff to correct and optimize utilization of Epic. • Led debriefs with leadership and trainers regarding initiatives and goal development. • Managed new hire training requests, class schedules and size, on-line student transcripts via SharePoint.• Monitored training feedback and modified training approach.• Worked with project implementation teams to assist in workflow and system designs, implementation decisions, and system testing. Show less

Minneapolis, Mn

Managed relationship with hospital and clinic Patient Financial Services (PFS) staff across multiple facilities.• Remedied outstanding patient accounts; educated staff on recovery / resolution of “exception” accounts.• Identified payer trends by strategic analysis combined with multiple accounting systems.

Spring Hill, Tennessee

• Taught student body of twenty children per year; voted Staff of Month – August 2020• Developed and delivered extensive large and small group cross-curricular plans that met state education standards• Through quantitative and qualitative actionable methodology, systematically evaluated student progress toward individual and group goals • Achieved 236% class average improvement in letter naming fluency over four-month period

Franklin, Tn

• Led operations support team of ten account manager Helpdesk and System associates consistently reaching 100% KPI’s• Integrated process improvement and training techniques for team to support six complex payer systems, reduce call volumes, and streamline ticket requests• Responsible for management of team in successfully advising 1K+ employees with proper revenue cycle management • Analyzed and calculated projections; conferenced daily with account managers and senior… Show more • Led operations support team of ten account manager Helpdesk and System associates consistently reaching 100% KPI’s• Integrated process improvement and training techniques for team to support six complex payer systems, reduce call volumes, and streamline ticket requests• Responsible for management of team in successfully advising 1K+ employees with proper revenue cycle management • Analyzed and calculated projections; conferenced daily with account managers and senior leadership to reduce outstanding Credit Balance department AR at hospitals across US Show less

Franklin, Tn

Master Of Education, Education

Activities and Societies: Kappa Delta Pi - National Education Society Graduated 3.91 GPA, Student Teacher of the Year 2007

Bachelor’S Degree, Psychology

Activities and Societies: CASA, Inc. (Court Appointed Special Advocate)