Tara Bannon Williamson Email & Phone Number

Denver, CO, US

Greater Denver Area

Greater Denver Area

* Communicate effectively about opportunities and initiatives with customers, staff and administration. *Select, train, motivate, supervise and mentor professional and clerical staff. *Create and maintain a positive relationship with customers, staff and the community. * Creatively problem-solve, negotiate and handle stressful situations in a positive.

* Provide excellent customer service to a diverse community of library users who demand high quality multimedia service* Provide quick and accurate reference service using print and online material* Promote the library through viral marketing, community partnerships, reader's advisory and a sense of humor

• Manage daily workflow of volunteers and shelvers during CR3 shift
• Implement weeding protocols and merchandising standards while verifying correct bibliographic information to largest DPL collection
• Test and advise on emerging RFID technology and tools

Designed and taught a 9-week course on Adult Materials, Programs and Services focusing on Readers' Advisory and Materials' Advisory skills

Create featured articles for EBSCO's Reader's Advisory database, NoveList.

Designed and taught a 10-week Masters' level course on Readers' Advisory and genre studies

* Lead ILLiad Implementation and Support in the Interlibrary Loan Department. * Provided an increasingly high volume of varied Interlibrary Loan items to a large number of satisfied customers utilizing emerging technologies and trends.* Increased departmental efficiency and productivity by 100% allowing the department to reduce FTE needed by 40 hours.*.

• Provided training and written manuals in a high volume high demand environment.
• Quickly and accurately processed, converted and maintained library materials
• Worked with detailed bibliographic records to correctly integrate materials into library system
• Trained co-workers on new technology and processes
• Assisted customers by returning and issuing items, settling collection disputes, processing holds and other customer service related issues in a high volume environment

During college, I intermittently assisted at the Elementary, Junior High and High School levels. In addition to managing full classrooms and providing a positive learning environment, I also coached a High School Speech Team.

• Assisted patrons in locating and/or operating various library materials
• Shelved and ordered library materials accurately and efficiently

M.A., Library And Information Science

B.A., English