Tara Bannon Williamson Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Greater Denver Area

Greater Denver Area

* Communicate effectively about opportunities and initiatives with customers, staff and administration. *Select, train, motivate, supervise and mentor professional and clerical staff. *Create and maintain a positive relationship with customers, staff and the community. * Creatively problem-solve, negotiate and handle stressful situations in a positive manner. * Promote early literacy skills and the love of reading to children and parents

* Provide excellent customer service to a diverse community of library users who demand high quality multimedia service* Provide quick and accurate reference service using print and online material* Promote the library through viral marketing, community partnerships, reader's advisory and a sense of humor

• Manage daily workflow of volunteers and shelvers during CR3 shift• Implement weeding protocols and merchandising standards while verifying correct bibliographic information to largest DPL collection• Test and advise on emerging RFID technology and tools

Designed and taught a 9-week course on Adult Materials, Programs and Services focusing on Readers' Advisory and Materials' Advisory skills

Create featured articles for EBSCO's Reader's Advisory database, NoveList.

Designed and taught a 10-week Masters' level course on Readers' Advisory and genre studies

* Lead ILLiad Implementation and Support in the Interlibrary Loan Department. * Provided an increasingly high volume of varied Interlibrary Loan items to a large number of satisfied customers utilizing emerging technologies and trends.* Increased departmental efficiency and productivity by 100% allowing the department to reduce FTE needed by 40 hours.* Independently created implementation and training materials and organized and trained co-workers on new technology and processes* Communicated to staff system-wide using email, StaffWeb, tailored presentations and training for Senior Librarians, Lead Clerks, the Collection Development department and other staff.* Coordinated efforts among teams and led cross-functional meetings involving multiple departments such as Collection Development, Web Information Services, and Data Network Services.

• Provided training and written manuals in a high volume high demand environment. • Quickly and accurately processed, converted and maintained library materials• Worked with detailed bibliographic records to correctly integrate materials into library system • Trained co-workers on new technology and processes• Assisted customers by returning and issuing items, settling collection disputes, processing holds and other customer service related issues in a high volume environment

During college, I intermittently assisted at the Elementary, Junior High and High School levels. In addition to managing full classrooms and providing a positive learning environment, I also coached a High School Speech Team.

• Assisted patrons in locating and/or operating various library materials • Shelved and ordered library materials accurately and efficiently

M.A., Library And Information Science

B.A., English