Tara Beitinjaneh Email & Phone Number

Canada

Montreal, Quebec, Canada

- Greeted customers to build rapport; was commended for client service skills and commitment to increasing customer satisfaction. -Answered and directed incoming calls using multi-line telephone system.-Delivered excellent administrative support to colleagues by forwarding correspondence, assisting in file management, and schedule management -Applied active listening skills to manager customer inquiries, concern, and satisfaction, and was able to find a mutually satisfactory resolution. Rectified issues to complete satisfaction.-Addressed and welcomed large volume of guests to business per day, and made recommendations for improving overall customer service and engagement. -Applied excellent interpersonal skills to to best understand client needs and offer recommendations to optimize their stays.

-Built and maintained relationships with peers and upper management to drive teamsuccess.-Addressed all correspondence to promote the store brand, products and service; informed of current trends - Assisted teammates with sales-processing tasks to meet and exceed daily sales goals-Supported office administrative needs with timely and knowledgeable clericalassistance to maximize team performance.-Developed and deepened customer relationships to cultivate a loyal and engagedcustomer base.

Montreal, Quebec, Canada

-Maintained calm demeanor during high-volume periods and special events.-Greeted guests with a welcoming smile and superior customer service.-Maintained highest standards of conduct and service to support company reputation.-Used a high level of empathy and active listening to address and resolve customer concerns and maintain brand loyalty.-Built and maintained relationships with peers and upper management to drive team success.-Built trusting relationships with customers by making personal connections.-Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.