•Carrying out market analysis for 60 countries, finding new business opportunities, and generating leads•Researching renewal and prospective clients, providing customers with traffic reports, demonstrating ROI and ways to maximise the benefits of their subscription•Created my own email messaging for renewal customers and, as a result, renewed 33% of my 171 accounts (worth US$190k out of $650k) on a multi-year subscription (i.e. on a 2 or 3 year term, rather than the standard period of one year)•Produced innovative email messaging for prospecting campaigns, segmenting potential customers by legal area of specialisation/geography and demonstrating online visibility our service could provide on Google for those areas•Experience in face to face as well as telephone sales•Attended numerous trade shows and conferences as an exhibitor•Presenting annual territory strategy plan to Management team and updating on a quarterly basis•Responsible for keeping a clean and accurate sales pipeline•Excellent eye for detail and often asked to review marketing copy for typos•Assisted customers (law firms) in compiling their profile data to publish on our website, using information provided by them (brochures, website)•Liaison between customers and editorial team in the process of getting customer profiles published•Preparation and generation of contracts for customers•Providing support to customers post-sale, on issues such as invoicing and submitting profile updates either on their behalf or educating them on how to do this via the extranet updating tool•Good working knowledge of MS Office, and CRM systems (Saleslogix, Siebel and InterAction)•Good knowledge of French

Pierre & Vacances is a chain of hotel appartments in France. I worked there as a receptionist for a year, as part of my university degree.Duties included dealing with telephone bookings, looking after guests as they arrived.