• Experienced in policies, procedures, rules, and regulations surrounding Early Intervention, Medicaid, Home Health, and HIPAA. • Facilitated meetings for contracts, reimbursement rates, CCB onboarding of providers, CCB policies/procedures and State regulations. • Responsible for contracts with the CCBs and ensuring that everything is maintained, complied with, and completed per the fiscal year. • Responsible for training Supervisors and therapists about EI. Provided support with EI training, Salesforce EI Portal, onboarding of providers, IFSP meetings and ensuring a family centered approach per goals/interventions created by the therapist. • Ensured communication with providers, physicians, Community Center Boards, EI Colorado, and state officials.• Ensured that contracts were followed, and that the agency and its providers remained in compliance. • Managed and supervised referrals which included staffing, restaffing, communication with physician offices and service coordinators, collecting all necessary documentation while remaining HIPAA compliant, completing the patient registration including all relevant insurance details, and any authorizations, validates coverage and or eligibility, relays to patient and/or Community Center Board any concerns regarding coverage. Obtained medical records including progress notes, hospital reports and or discharge notes, imaging and or pathology reports, lab tests, and ensures they are uploaded into Kantime patient chart within department guidelines. Ensured the patient had a qualifying face to face visit with the physician to remain in compliance with the CMS regulations. • Responsible for assuring a prompt, courteous response to patient/family and referral sources' requests for services.• Ability to read and interpret physician orders and notes, understand medical terminology, ability to respond effectively to sensitive inquiries, or complaints. • Ensured consistent communication with Billing

• Responsible for planning, coordinating, and monitoring services provided to individuals with developmental disabilities and their families.• Provided Targeted Case Management functions, including billing through contact notes.• Facilitated, wrote, and monitored annual service plans. Initiated and wrote referrals for services. Aided with service and support placements. Assisted in transfers and placements to new waiver programs as needed. Provided information and knowledge about the waiver programs to the client and their team.• Communicated effectively with clients, families, agency staff and others to obtain positive outcomes.• Reviews, responds, and provides follow up regarding any client paperwork in a prompt manner.• Completes face-to-face visits with individuals in the community and at their homes.• Served as a mediator and helped to resolve conflict as it related to the individual’s service plan and advocated for the best interest of the client.• Conveyed a positive and professional image of the organization to others, performed other duties as assigned and actively communicated and facilitated transdisciplinary review of service plans with ID/D clients, caregivers, families, stakeholders, advocates, and providers. • Assessed client’s or family’s needs and functional eligibility for services.• Participates in planning treatment programs and in dispositional and discharge plans.• Attends and testifies at court proceedings.• Attending staff, team, and department meetings.• Attends in-services, staffing and other meetings with supervisor’s approval. May be appointed to committees.• Participates in agency and community planning and education.• Develops and maintains client case records, plans, and reports.

• Responsible for providing speech and language therapy to a broad spectrum of delays including speech, language, and cognition, with a strong focus in early intervention services. • Responsible for collecting patient information regarding needs to make certain that objectives are maintained. Continually exceeded goals and objectives that were set in place by supervisor to be successful and establish rapport with the patients and their families and creating personalized activities to maximize progress with each case. Facilitated individual sessions that followed set treatment plan and plan of care.• Responsible for making sure that I followed physician prescriptions, HIPPA, Medicaid and early intervention services. • Responsible for maintaining communication with Developmental Pathways service coordinators, following the individual family service plan (IFSP), providing transition reports, and attending Child Find evaluations. • Experienced with working and co-treating with a variety of other providers such as ABA, occupational therapists, physical therapists, and social emotional/behavioral therapists. • Highly skilled in various communication techniques. Able and well versed in how to communicate effectively and efficiently to meet the needs of each family, including interpreters and AAC devices.• Proficient in documenting ongoing data, concerns, complaints, while also utilizing strong problem-solving skills to resolve any current or prospective concerns. Experienced in active listening and clear communication to ensure each patient and their family receives an experience that surpasses expectations.

I provided in home speech and language intervention for children 0-21 years of age who had minor to severe needs.

Provided responsible alcohol and bartending services for the bar and restaurant (Serve Safe certified) Proficient on Aloha operating systemsFull menu service to not only guests at the bar top but to those in the dining area as well. Responsible for opening/ closing, stocking, cleaning and cash handling Organized annual toy drives and promotion of mini tours. Both of these involved working with beer representatives, surrounding businesses, and advertising, while utilizing Old Chicago's home office to promote on a larger scale.

Provided responsible alcohol and bartending services for the bar and restaurant Proficient in Aloha operating systemsProvided full menu services to bar guests and dining areaResponsible for opening the bar, stocking, cleaning and cash handling

Cocktail ServerProvided responsible alcohol and food serviceOperated POS operating systems Provided full menu service to guests in the dining area along with the Bar (Cocktail) areaResponsible for opening the restaurant, Closing cocktail, stocking, cleaning, and cash handling

Server, Trainer, QA, Host, ToGoProvided responsible alcohol and food service Trained new hosts and servers on company policies, food safety, and steps of service Ensured food was delivered properly and in a timely fashionEnsured guests had a great experience upon arriving and leaving the restaurant, while maintaining a balanced wait. Ensured food was packaged and delivered correctly with guests dining through togoResponsible for opening and closing the restaurant, stocking, cleaning, and cash handling