All things development! Developing people, products and clients at Qworky.io!

Design technical and soft skills curricula for open enrollment and custom training and development programs to meet the needs of Northeast Ohio organizations. Develop instructional materials for instructor-led and virtual delivery with content focused on interpersonal and communication skills, conflict management, adult learning methodologies, career pathing and emotional intelligence.

• Led the organization’s transformation from a highly administrative performance management process to a culture of increased coaching and feedback; eliminated system documentation and numerical ratings, evolving to text-based performance descriptors and quarterly performance check-ins; created change management communications and job aids to support leaders with engaging in increased dialogue and coaching; developed and administered quarterly surveys to measure perceptions of coaching comfort, frequency and effectiveness.• Developed and implemented diagnostic assessments to measure employee motivations, interests and talent readiness during large-scale organizational change involving impacts to people, process and technology; utilized findings to identify talent gaps, development strategies and succession plans.• Conducted various employee and stakeholder interviews to measure change readiness, retention and development aspirations during large-scale organizational change; presented aggregated findings to leadership with recommended retention and engagement strategies.• Provided consultation to internal business partners regarding talent management needs in alignment with strategic business priorities.• Designed, developed and implemented various talent management solutions to build leader and team capabilities, including competency models, new leader assimilations, performance management calibration and talent reviews.• Utilized 360 assessments and other feedback mechanisms to diagnose and address leadership development needs.• Facilitated teambuilding, career development and change management sessions to support individual and organizational goals.

Led a team of passionate Industrial and Organizational Psychologists, Instructional Designers and Media Production Experts to deliver outcome-based solutions designed to improve job satisfaction, productivity and safety results.• Managed multiple projects and client relationships, while delivering quality human resource solutions to thousands of employees worldwide, including start-ups and Fortune 500 clients.• Designed custom performance solutions for clients, such as human resource policies and procedures, training and development programs, selection systems and recruitment strategies.• Developed client relationships and interacted with employees from various industries, ranging from entry-level to Vice Presidents of HR and Safety.• Conducted organizational and job analyses to determine client needs.• Defined learning outcomes and constructs required for successful performance.• Provided instructional design expertise and utilized adult learning principles to create various program materials, such as study guides, facilitator guides and scripts for video production.• Developed employee selection systems consisting of structured, behavioral interviews, aptitude tests, physical ability tests and competency-based assessments.• Designed and validated pre-hire selection tests, maintaining compliance with EEOC, APA and SIOP guidelines.• Provided organizational change management expertise to assist with program implementation and reinforcement.

• Assisted with the start-up of a talent management consulting company focused on Emergency Medical Services• Developed and validated pre-hire selection systems for the EMS industry, including assessments for Paramedics, Emergency Medical Technicians, Dispatchers, Field Supervisors and Medical Billers• Administered 360° assessments to EMS leaders and provided individual feedback and coaching sessions

• Provided consulting services to corporate clients regarding employee selection, assessment and career development strategies.• Coordinated testing for college programs and departments requiring pre-hire assessment.• Maintained high standards surrounding legal issues of employee selection and the use of psychological tests.• Administered assessments to a diverse population of test takers, interpreted test results and reported scores to employers.•Assisted with start-up and management of The Center for Assessment of Person-Job Fit.