• Developed comprehensive project plans, outlining goals, timelines, and resource requirements for key clients in the MENA region, such as L'Oréal• Controlled and monitored 650+ multinational surveys and designed questionnaires based on clients’ feedback• Programmed questionnaires in multiple languages, tested survey links, and delivered data processing specifications

• Developed/ translated proposals, questionnaires, and reports for key clients such as Sanofi and TotalEnergies

• Presented a 20-point plan to enhance the company's CRM, marketing strategy, and digital marketing strategy

• Studied current market trends, opportunities, and consumer behavior in order to optimize multiple marketing campaigns

• Participated in a competition that brought together 83,000 participants from 65 countries• Developed a project with 2 other teammates which consisted of: a specific L'Oréal business scope, a sustainable solution, cost and profitability estimates, and KPIs used to assess the success of our innovation

• Led a market research study with a team of 6 analysts, which led to a 15% increase in annual sales of automotive products

• Evaluated financial data and current market trends; providing actionable insights that led to a 10% decrease in financial risk

• Audited customer payments and cleared cheques to ensure the accuracy of customer data

• Reviewed customer payments with 3 collection department employees

• Identified strengths and weaknesses then recommended a 10-point plan for improvement based on clients’ complaints