Tarah Casagrande, Pmp, Mba Email & Phone Number

Washington, DC, US

- Coordinator of cross-functional and highly distributed UX professionals, digital marketers, designers, and engineers- Provide support to projects moving through planning, creative rounds, development cycles, and delivery- Identify, organize, prioritize and monitor project tasks- Develop and maintain project plans for clients and internal resources.

-Lead project from proposal through completion and evaluation -Manage records, reports and files related to each project.-Effectively and efficiently communicate client requirements to UX Architect, and works with UX Architect to ensure client wants and needs are correctly translated in Functional Requirement document; verify client understands and signs.

Baltimore, Maryland Area

• Perform daily product and customer support activities.
• Monitor and track customer feedback, and identify product or process improvement opportunities.
• Resolve product and customer issues with both internal and external teams.
• Contribute to and help maintain product documentation, roadmaps, as well as market and competitive insights.
• Develop and run reports that summarize and analyze product performance results.
• Collaborate with internal teams to develop and to execute product promotional and enhancement activities.

Baltimore, Maryland Area

• Contribute to the planning of the Curriculum & Instruction business strategy and serve as the subject matter expert (SME) for all things project management;
• Oversee and monitor project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; addressing escalated issues; responding to team members’.
• Manage expectations by building relationships; communicating project status and open issues to management peers; preparing and distributing reports; conducting reviews and issue meetings;
• Provide leadership to the Course Product Development Managers to include functional training, professional development, and overall personnel support;
• Minimize exposure and risk on project portfolio, including development of contingency plans;
• Ensure resource workload is balanced across projects/assignments and that projects meet quality standards, timeline, and budget;

Baltimore, Maryland Area

• Develop and manage the scope, risks, deliverables and project schedule to ensure proper timelines and all requirements are met for all assigned curriculum product efforts
• Assign individual responsibilities and identify appropriate resources alongside other department managers when needed
• Communicate effectively and troubleshoot with the Manager of Course Product Development and key stakeholders from Curriculum and Instruction and other departments through facilitation of meetings and status updates via.
• Perform supervisory functions for third-party contractors, vendors or consultants
• Identify, mitigate and escalate risks as needed in collaboration with team stakeholders and ensure these are clearly documented and communicated to project stakeholders.
• Compile lessons learned as they are brought up and discussed in meetings to ensure subsequent application in future efforts

Baltimore, Maryland Area

Manage daily flow of projects through the digital department, create and track schedules through the duration of a project, manage resource availability within the digital department, work with vendors to acquire specs for current and upcoming projects, traffic all digital assets (familiar with ad servers and direct-to-property trafficking), manage set-up.

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Business Administration, Project Management And Business Analysis