In my most recent job role, I participate in the company's long-term planning by developing financial forecasts and projections and ensuring adherence to relevant laws and industry standards. I optimize operational efficiency by refining ongoing processes, resulting in enhancing bottom-line results. I prepare/analyze financial reports to derive valuable insights for informed decision-making. I hire/onboard talented candidates to improve service standards and meet company goals. I train and guide high-performing team members to ensure seamless workflow. I also identify evolving trends impacting organizational performance by assessing and interpreting market data. I maintain visual/physical aspects of the property in accordance with the patron and owner's expectations to validate a positive experience.Here are my key accomplishments:● Accomplished up to a 10% decrease in vendor invoice processing on an annual basis via strategic efforts.● Maximized customer satisfaction by delivering exceptional service, addressing queries, and meeting demands.● Negotiated contracts with vendors on favorable terms by employing outstanding interpersonal skills.● Elevated brand recognition by leading marketing campaigns and building a collaborative work environment.● Ensured production and delivery of high-quality products/services by creating and implementing effective strategies.

During this tenure, I drove brand visibility, strengthened relationships, and built significant social impact within the community by executing impactful engagement strategies. I managed all aspects of event planning, such as administering budgets, negotiating with vendors, coordinating logistics, and leading marketing initiatives to guarantee successful events. I devised monthly performance metrics for management and ownership review to enable informed decision-making. I also supported the employment of media relations initiatives and represented senior professionals as thought leaders through engagements, such as speaking opportunities, interviews, and panels.Here are my accomplishments:● Promoted brand awareness and progress by introducing email campaigns.● Attained a 15% increase in taproom revenue and volume by deploying strategic marketing efforts.● Maintained brand dignity by crafting high-quality content in partnership with marketing managers within adjacent markets.

In this role, I led all aspects of daily operations to optimize workflow. I managed a team of administrative staff and tracked performance to validate the overall success of an organization. I orchestrated various C-suite schedules and events to ensure flawless execution and alignment with strategic goals. I employed strong written/verbal communication skills to coordinate with clients, subcontractors, and vendors. I also crafted accurate balance sheets of assets under management on a daily basis and delivered them to the President and C-suite executives for financial decision-making.Here are my achievements: • Successfully hired and mentored contractors/vendors to conduct property repairs and deliver related services.• Safeguarded company assets by constructing and implementing comprehensive emergency procedures for the property.• Protected sensitive data from potential threats/breaches by supporting in leading cybersecurity initiatives and creating plans in collaboration with the IT department.

Managed all aspects of local and national staff recruitment, collaborating with hiring managers on requests, sourcing candidates, conducting interviews, checking references, issuing offer letters, and overseeing onboarding processes.Supported the administration of staff benefits for the local and national Dominican staff.Created comprehensive documentation of operational procedures for the Human Resource Department at the Dominica campus.Worked closely with the Events and Customer Service Manager to successfully organize university events.Contributed to updates in the Administrative and Faculty Handbook to align it with current practices in Dominica.Provided guidance to managers and supervisors on interview protocols in accordance with recruitment policies and procedures.Assisted in the training of managers and employees regarding the annual performance review process.Efficiently coordinated search committee calendars and schedules.

2011LifeTel Communications, TerraCom Wireless, and YourTel AmericaWithin six months, generated nearly $.5 million in business revenue through direct marketing. Examined research data, market share information, and analyzed competition to insure sales plans were effective and strategic.Utilized marketing ideas, strategies, and tactics to increase market share and generate new business. Supervised and coached staff for/during community sales events and day-to-day operations.Collaborated with Lifeline assistance programs to introduce product to potential clients at their non-profit facilities.Implemented processes and procedures to insure consistency and quality of sales events and daily activities.

Under the supervison of the Events Manager, I coordinated pre game musical talent to entertain Oklahoma City Thunder fans. I also assisted in maintaining and managing concourse entertainment such as Thunder Girl meet and greets, community relations booths, and children's activities. Duties were not limited to game functions as our department also attended and assisted all community outreach programs.

Developed, recommended, and implemented advertising packages for new accounts.Reactivated dormant client relationships.Managed peak seasons advertising campaigns.Identified and analyzed internal and external issues affecting the customers and developed solutions to address deficiencies.

Assisted in researching, planning, and executing events for both arenas.Developed valuable knowledge regarding large-scale events and infrastructure of event management (e.g., NBA games, CHL games, Concerts, and Trade Shows.Worked closely with game day operations and presentation staff for the Oklahoma City/New Orleans Hornets to successfully produce game nights.