Community Manager
Los Angeles
Managed and produced social media content for well-known brands at an award-winning digital marketing agency. Primary clients were Sony Pictures Television’s top-rated show Wheel of Fortune and Pepsi. Also frequently contributed to other agency accounts such as Mattel, Starz, Campari, and Jeopardy. • Managed, produced, and scheduled editorial calendar for all social media channels• Worked with designers to create visually appealing, multimedia content• Moderated and engaged social media communities to cultivate loyalty and expand brand awareness • Collaborated with team to brainstorm and execute innovative large-scale digital and social campaigns• Uncovered valuable and actionable insights for the development of content, community growth, and engagement• Monitored analytics and participated in monthly and annual client reporting; interpreted campaign results, data, and customer insights to optimize and drive strategy • Produced and managed online sweepstakes and contests• Worked on Wheel of Fortune’s integrated brand partnerships with companies such as Disney, Walmart, Hilton, Sears, Post, and V8• Among many other accomplishments, Wheel of Fortune’s Facebook engagement was tripled within one year, and their overall interaction rate on social media increased to more than double the competitive set• Owned client communication in the realm of social media for assigned accounts • Collaborated on brand books for large well-known companies• Role and responsibilities consistently increased due to proven results and adaptable work style